Rona

1. Communauté
2. Support Forum
3. Netsuite - Collaborator

Hi Ana,  Welcome to Box Community!  I went ahead and opened a new ticket for our Product Support team to help fix your issue with Box for NetSuite. Rest assured that someone will be in touch throug...

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• Rona
• 20 mars 2021 00:06
• 0 vote

1. Communauté
2. Support Forum
3. Input loses focus when creating a new folder

Hi Sean,  Welcome to Box Support!  Sorry to hear about your current issue creating new folders in Box. I've gone ahead and opened a new ticket for Product Support to assist you on this. You may tra...

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• Rona
• 19 mars 2021 23:57
• 0 vote

1. Communauté
2. Support Forum
3. Box sync storage problem

Hi Aaron,  Welcome to Box Community,  Looks like you need someone from Product Support to assist you to have a closer look into this issue. I opened a support ticket and rest assured that someone f...

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• Rona
• 19 mars 2021 22:33
• 0 vote

1. Communauté
2. Support Forum
3. Missing files after so long never login

Hi Erik,  Welcome to Box Community!  I created a new ticket for Product Support to assist you locate your missing file/folder. Rest assured that someone from our team will be in touch shortly, you ...

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• Rona
• 19 mars 2021 22:29
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive - Read Only Folder (Upload Error)

Hi,  Welcome to Box Community!  I've submitted a support ticket to have someone from Product Team to assist you. Please note our teammate will be in touch shortly and you may track your case throug...

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• Rona
• 19 mars 2021 22:24
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Downloading errors

Hi,  Welcome to Box Community!  Sorry to hear about your download issue. We've received slow download/upload issue earlier today, is this something you're experiencing at the moment? And to give yo...

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• Rona
• 19 mars 2021 22:16
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect free space

Hi, Welcome to Box Community!  I opened a support ticket for our Product Team to help ensure you've got the correct file/folder counts in your Box account and someone will be in touch to you throug...

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• Rona
• 19 mars 2021 21:56
• 0 vote

1. Communauté
2. Support Forum
3. Cancellation of subscription

Hi Javier,  Welcome to Box Community!  We're sorry to hear about your decision to end your subscription. In order to cancel your Box subscription you may cancel through https://app.box.com/master/s...

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• Rona
• 6 mars 2021 02:51
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Microsoft Office Online not opening/not working properly

Hi Mike,  Welcome to Box Community!  We're sorry to hear about this experience with the Office Online integration. It also showed that you've reached our Product Support team for assistance and res...

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• Rona
• 5 mars 2021 22:05
• 0 vote

1. Communauté
2. Support Forum
3. 2FA Only Available on Enterprise?

Hi Josh,  Welcome to Box Community!  Each Box users can enable 2FA in all type of accounts with Box. However, the option to require it for all users within your Box instance you'd have to register ...

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• Rona
• 5 mars 2021 21:51
• 0 vote