Rona

1. Communauté
2. Support Forum
3. Recover deleted box collaborator

Hi Keith,  Welcome to Box Community and glad to assist! For more context, how did the collaborator and his folders got deleted?  Thanks for posting! 

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• Rona
• 8 janvier 2025 19:48
• 0 vote

1. Communauté
2. Support Forum
3. Lost file in the box, can see updates in the log but unable to access the file anymore

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 janvier 2025 15:14
• 0 vote

1. Communauté
2. Support Forum
3. New User notification not sending

Hi Erik,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 janvier 2025 15:13
• 0 vote

1. Communauté
2. Support Forum
3. Regarding OAuth 2.0 Implementation with SDK

Hi there, Welcome to Box Community and glad to assist! To get the best answer to your inquiry, kindly reach out to our Developer Team and post via community.box.com and scroll down to Box Platform....

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• Rona
• 8 janvier 2025 15:08
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Unable to change language to English inside Box notes from Danish to English

Hi Amjad,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 janvier 2025 15:03
• 0 vote

1. Communauté
2. Support Forum
3. Cannot transfer BOX ownership

Hi Hirokatsu, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal ...

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• Rona
• 7 janvier 2025 20:43
• 0 vote

1. Communauté
2. Support Forum
3. How do i cancel subscription

Hi Jiwoo,  Welcome to Box Community and glad to assist!  Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console > Account & Billing. In the Status field in...

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• Rona
• 7 janvier 2025 20:40
• 0 vote

1. Communauté
2. Support Forum
3. 2-step authentication

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 7 janvier 2025 20:24
• 0 vote

1. Communauté
2. Support Forum
3. Challenges getting email notifications from Relay

Hi Nicole,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 7 janvier 2025 20:22
• 0 vote

1. Communauté
2. Support Forum
3. payment error

Hi Ana, Welcome to Box Community and glad to assist! In order to help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to furt...

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• Rona
• 7 janvier 2025 20:21
• 0 vote