Rona

1. Communauté
2. Support Forum
3. Box not syncing without manual sync.

Hi there,  Welcome to Box Community and glad to assist! We strongly recommend switching to Box Drive.  We firmly suggest for this change in your environment as Box Drive is the current Box desktop ...

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• Rona
• 17 septembre 2024 21:32
• 0 vote

1. Communauté
2. Support Forum
3. Search in BOX - Everywhere

Hi Falynn,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 17 septembre 2024 21:29
• 1 vote

1. Communauté
2. Support Forum
3. Internal process quit, so I sent log files & need to open a support case

Hi Ray Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 17 septembre 2024 21:26
• 0 vote

1. Communauté
2. Support Forum
3. Access denied

Hi Kristian,  Welcome to Box Community and glad to assist! For more context, can you attach a screenshot of your error through this forum?  We'd love to further assist!

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• Rona
• 17 septembre 2024 21:23
• 0 vote

1. Communauté
2. Support Forum
3. Unabel to delete the custom app Arctic Wolf Security

Hi Sanaboina, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 17 septembre 2024 21:20
• 0 vote

1. Communauté
2. Support Forum
3. 24 hours after the upgrade, we still have no access to any files.

Hi Josef, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 17 septembre 2024 21:18
• 0 vote

1. Communauté
2. Support Forum
3. FTP Problems

Hi Wes, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 17 septembre 2024 21:17
• 0 vote

1. Communauté
2. Support Forum
3. Managed user

Hi Sherry,  Welcome to Box Community and glad to assist!  You can reach out to your Box Administrator to change your storage limit:  Log in to box.com and navigate to Admin Console> Users & Groups...

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• Rona
• 17 septembre 2024 20:36
• 0 vote

1. Communauté
2. Support Forum
3. FILES DISAPPERERED

Hi Sherry, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 17 septembre 2024 20:34
• 0 vote

1. Communauté
2. Support Forum
3. verifying email to access my info

Hi Jon,  Welcome to Box Community and glad to assist! For more context, can you add more details regarding your issue with verification email? We'd love to further assist!

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• Rona
• 17 septembre 2024 20:31
• 0 vote