Rona

1. Communauté
2. Support Forum
3. My file was deleted by itself

Hi Rakhi, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal help...

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• Rona
• 12 septembre 2024 21:57
• 0 vote

1. Communauté
2. Support Forum
3. Can't delete files from Transfers sync queue

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 21:55
• 0 vote

1. Communauté
2. Support Forum
3. How recover a shared box note not in trash dir?

Hi Lei, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpde...

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• Rona
• 12 septembre 2024 21:52
• 0 vote

1. Communauté
2. Support Forum
3. Unable to restore files

Hi Sarah,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 21:49
• 0 vote

1. Communauté
2. Support Forum
3. Box Full

Hi Rizwan,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 21:48
• 0 vote

1. Communauté
2. Support Forum
3. update credit card information processing error

Hi Hnin,  Welcome to Box Community and glad to assist! For your billing inquiries, you can reach out to our Billing team through this link or contact us through email (billing@box.com).  Thanks for...

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• Rona
• 12 septembre 2024 21:45
• 0 vote

1. Communauté
2. Support Forum
3. Where do I find my invoice?

Hi Angshuman,  Welcome to Box Community and glad to assist! If you need assistance regarding your invoice, you can reach out to our Billing team through this link or contact us through email (billi...

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• Rona
• 12 septembre 2024 21:43
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. User email is invalid

Hi Eric,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 21:37
• 0 vote

1. Communauté
2. Support Forum
3. I can't log in because I haven't received the two-step verification code.

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• 12 septembre 2024 20:58
• 0 vote

1. Communauté
2. Support Forum
3. Facing issues while getting files under retention policy

Hi Gopal,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 septembre 2024 20:52
• 0 vote