Rona

1. Communauté
2. Support Forum
3. Available Storage Space is Incorrectly Maxed Out

Hi Jeannine,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 5 septembre 2024 19:37
• 0 vote

1. Communauté
2. Support Forum
3. cancel my trial

Hi Duane,  Welcome to Box Community and glad to assist!  Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console ...

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• Rona
• 5 septembre 2024 19:35
• 0 vote

1. Communauté
2. Support Forum
3. quero fazer pagamento

Hi Pablo, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 5 septembre 2024 19:29
• 0 vote

1. Communauté
2. Support Forum
3. Automatically remove external collaborators from specific folder

Hi Sahar,  Welcome to Box Community and glad to assist!  You could enable collaborator auto-expiration, this feature allows you to set a specific timeframe to when the collaboration would last.  To...

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• Rona
• 5 septembre 2024 15:08
• 0 vote

1. Communauté
2. Support Forum
3. Windows 11 on ARM Support

Hi Yung-Chi,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Support. For immediate assistance, you should contact your internal helpdesk ...

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• Rona
• 4 septembre 2024 22:49
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect Free Space

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• 4 septembre 2024 21:46
• 0 vote

1. Communauté
2. Support Forum
3. Box sync has been showing an estimate of 1 minute on one file to synch for about an hour

Hi Glenn,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 4 septembre 2024 21:43
• 0 vote

1. Communauté
2. Support Forum
3. Phantom user for 3 of 3 seats

Hi Romina,  Welcome to Box Community and glad to assist!  To give clarification in regards to your Box plan and seat(s). You can reach out to our dedicated team via billing@box.com. Thanks for post...

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• Rona
• 4 septembre 2024 21:42
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Box sync has been showing an estimate of 1 minute on one file to synch for about an hour

Hi Glenn, Welcome to Box Community and glad to assist! We firmly suggest for this change in your environment as Box Drive is the current Box desktop experience, does not require manual syncing (tho...

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• Rona
• 4 septembre 2024 21:33
• 0 vote

1. Communauté
2. Support Forum
3. White screen when accessing admin page

Hi Chris,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 4 septembre 2024 21:30
• 0 vote