Rona

1. Communauté
2. Support Forum
3. Clicking on admin console button does nothing

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 4 septembre 2024 21:28
• 0 vote

1. Communauté
2. Support Forum
3. Admin Console is coming up with a blank page

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 4 septembre 2024 20:27
• 0 vote

1. Communauté
2. Support Forum
3. Storage Issue

Hi Denis, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 4 septembre 2024 20:25
• 0 vote

1. Communauté
2. Support Forum
3. Previous version

Hi Silvia,  Welcome to Box Community and glad to assist!  Note: the maximum number of prior file versions you can access corresponds to your Box account type: Personal Free - 1 Version Personal Pr...

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• Rona
• 4 septembre 2024 20:23
• 0 vote

1. Communauté
2. Support Forum
3. I need to become a co-admin or admin

Hi Faten, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal help...

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• Rona
• 4 septembre 2024 19:57
• 0 vote

1. Communauté
2. Support Forum
3. I request a refund, since I have just activated a free trial and my account did not have an option for Permanent deletion

Hi Biljana,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Th...

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• Rona
• 4 septembre 2024 19:55
• 0 vote

1. Communauté
2. Support Forum
3. Login Issue, MFA code not being sent and MFA app not working

Hi Nathan,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• 4 septembre 2024 19:53
• 0 vote

1. Communauté
2. Support Forum
3. Changing Password

Hi Muhammad, Welcome to Box Community and glad to assist!  To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated w...

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• Rona
• 4 septembre 2024 19:52
• 0 vote

1. Communauté
2. Support Forum
3. Single sign-on authentication was unsuccessful (reference # IJVWAHJA).

Hi Neil,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 4 septembre 2024 19:49
• 0 vote

1. Communauté
2. Support Forum
3. can not access box application

Hi Lydia,  Welcome to Box Community and glad to assist!  Due to privacy and security reasons, we encourage the affected user to directly contact Box Support and open his/her ticket.  We'd love to f...

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• Rona
• 4 septembre 2024 19:48
• 0 vote