Rona

1. Communauté
2. Support Forum
3. I need to open this file

Hi there,  Welcome to Box Community and glad to assist!  According to the error, looks like you're trying to preview an unsupported file type on Box Content Preview. To find out more, here's  the c...

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• Rona
• 14 août 2024 20:24
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. This shared file or folder link has been removed or is unavailable to you.

Hi Zheng,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal hel...

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• Rona
• 14 août 2024 20:07
• 0 vote

1. Communauté
2. Support Forum
3. Cancel my free trial before charges are incurred

Hi Billy, Welcome to Box Community and glad to assist!  Looks like you need assistance to cancel your Box subscription. To do so, you can reach out through cancel@box.com.  Meanwhile, here's  our s...

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• Rona
• 14 août 2024 20:04
• 0 vote

1. Communauté
2. Support Forum
3. Owner of account no longer with organization

Hi Judy, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 14 août 2024 19:58
• 0 vote

1. Communauté
2. Support Forum
3. Storage FULL!

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in the forum if you need additional assistance.  We''d love to fur...

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• Rona
• 14 août 2024 19:56
• 0 vote

1. Communauté
2. Support Forum
3. Changing Folder Owner

Hi Vit, Welcome to Box Community and glad to assist!  Transferring the folder ownership should be initiated by the current folder owner. If you can't reach the user or his email is already invalid ...

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• Rona
• 14 août 2024 19:52
• 0 vote

1. Communauté
2. Support Forum
3. Unable to share files with an external vendor

Hi Carlos,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

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• Rona
• 14 août 2024 19:44
• 0 vote

1. Communauté
2. Support Forum
3. User Never received welcome email

Hi Michelle, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 14 août 2024 19:42
• 0 vote

1. Communauté
2. Support Forum
3. RESTAURAR PLANILHA

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 14 août 2024 19:38
• 0 vote

1. Communauté
2. Support Forum
3. cannot access Box shared folder link

Hi Jordan, Welcome to Box Community and glad to assist!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the l...

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• Rona
• 14 août 2024 14:53
• 0 vote