Rona

1. Communauté
2. Support Forum
3. Address in Invoice

Hi Taku,  Welcome to Box Community and glad to assist! To modify the address to your invoice, you should reach out to our Billing team via billing@box.com. Thanks for posting!   

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• Rona
• 8 août 2024 21:11
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. adding email address as a user that is already associated with another account

Hi there, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 août 2024 20:40
• 0 vote

1. Communauté
2. Support Forum
3. Account link error

Hi there, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 août 2024 19:44
• 0 vote

1. Communauté
2. Support Forum
3. Cancelation

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• 8 août 2024 19:20
• 0 vote

1. Communauté
2. Support Forum
3. collaborator calling functions on files got "insufficient permission"

Hi Jerry, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 août 2024 19:19
• 0 vote

1. Communauté
2. Support Forum
3. obtain a SOC2 Type2 report for box.com,

Hi Steven, Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 8 août 2024 19:07
• 0 vote

1. Communauté
2. Support Forum
3. de 10 GB libres uso CERO y me dice que ocupe 4.4 GB !!!

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 8 août 2024 14:16
• 0 vote

1. Communauté
2. Support Forum
3. I need to open a ticket to ask for help

Hi Hassan,  Welcome to Box Community and glad to assist!  To cancel your subscription, we recommend this self-serve option. However, if you prefer to work with our Cancellation team please email us...

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• Rona
• 8 août 2024 14:11
• 0 vote

1. Communauté
2. Support Forum
3. Upgrade not displaying increased storage

Hi Barbara,  Welcome to Box Community and glad to assist!  To rectify your storage according to your subscription, you should reach out to our billing team through billing@box.com.  Thanks for post...

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• Rona
• 7 août 2024 22:04
• 0 vote

1. Communauté
2. Support Forum
3. Emergency get this junk off my macbook. WILL NOT UNINSTALL

Hi Nancy,  Welcome to Box Community and glad to assist!  Looks like we'll be needing more details concerning your issue, Can we confirm your Operating System and current Box version?  Is there an ...

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• Rona
• 7 août 2024 21:59
• 0 vote