Rona

1. Communauté
2. Support Forum
3. can't add users because they're part of another enterprise.

Hi Jessica,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 26 juillet 2024 21:52
• 0 vote

1. Communauté
2. Support Forum
3. Upload Limit

Hi Heath,  Welcome to Box Community and glad to assist! You might want to check if you're uploading in one of your owned or shared folders. If it's the latter, please note that each folder's abilit...

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• Rona
• 26 juillet 2024 21:41
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. ID Photo with Signature Request in Box Sign

Hi Anton,  Welcome to Box Community and glad to assist! It shows that the attachment field on Box Sign is currently available on Enteprise and Enterprise Plus accounts.  For more details, you can v...

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• Rona
• 26 juillet 2024 21:21
• 0 vote

1. Communauté
2. Support Forum
3. reset sso

Hi Larry,  Welcome to Box Community!  To help with your SSO configuration, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 26 juillet 2024 21:06
• 0 vote

1. Communauté
2. Support Forum
3. Can't Add External Collaborator

Hi Abel,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!    

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• Rona
• 26 juillet 2024 20:01
• 0 vote

1. Communauté
2. Support Forum
3. Okta Provisioning Error - User already exists.

Hi Dale,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• 26 juillet 2024 19:58
• 0 vote

1. Communauté
2. Support Forum
3. Missing file that has not record of having been deleted

Hi Tonya,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 26 juillet 2024 19:55
• 0 vote

1. Communauté
2. Support Forum
3. Image Links won't upload to website

Hi Rand,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 26 juillet 2024 19:45
• 0 vote

1. Communauté
2. Support Forum
3. Cancel subscription

Hi Michael,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Th...

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• Rona
• 26 juillet 2024 19:36
• 0 vote

1. Communauté
2. Support Forum
3. Blank screen when I log in

Hi Christine,  Welcome to Box Community and glad to assist! Please follow the troubleshooting steps to fix your blank screen issue:  Updating your browser to the latest version Clearing your brows...

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• Rona
• 26 juillet 2024 19:34
• 0 vote