Rona

1. Communauté
2. Support Forum
3. files not opening

Hi Nicolette,  Welcome to Box Community and glad to assist!  Is this a recurring issue while opening your files? If so, please follow the troubleshooting steps below.  Updating your browser to the...

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• Rona
• 25 juillet 2024 14:13
• 0 vote

1. Communauté
2. Support Forum
3. Sign

Hi Mr. Michael,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for po...

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• Rona
• 24 juillet 2024 23:05
• 0 vote

1. Communauté
2. Support Forum
3. Available storage space is wrong

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 24 juillet 2024 22:20
• 0 vote

1. Communauté
2. Support Forum
3. Box drive capacity is not correct

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 24 juillet 2024 22:07
• 0 vote

1. Communauté
2. Support Forum
3. How to reply to comments in word document

Hi Ganesh,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Serv...

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• Rona
• 24 juillet 2024 22:02
• 0 vote

1. Communauté
2. Support Forum
3. Recovery Codes did not generate

Hi Maria,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 24 juillet 2024 21:56
• 0 vote

1. Communauté
2. Support Forum
3. Security Policy

Hi Sarah,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 24 juillet 2024 21:54
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive disappears after reboot, Windows 10

Hi Aimee,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Servi...

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• Rona
• 24 juillet 2024 21:52
• 0 vote

1. Communauté
2. Support Forum
3. There was a problem while trying to transfer item ownership

Hi Ryan, Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 24 juillet 2024 21:38
• 0 vote

1. Communauté
2. Support Forum
3. Invite an User in Teams who Already have an account

Hi Jonathan,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  T...

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• Rona
• 24 juillet 2024 21:35
• 0 vote