Rona

1. Communauté
2. Support Forum
3. Storage showing incorrect storage usage

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 15 juillet 2024 17:00
• 0 vote

1. Communauté
2. Support Forum
3. storage full

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 15 juillet 2024 16:57
• 0 vote

1. Communauté
2. Support Forum
3. Value of storage used not updated

Hi Dong-Chan,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for post...

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• Rona
• 15 juillet 2024 16:55
• 0 vote

1. Communauté
2. Support Forum
3. Capacity

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 15 juillet 2024 16:54
• 0 vote

1. Communauté
2. Support Forum
3. Our customer cannot log in because they haven’t received the two-factor authentication code for Box.

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 15 juillet 2024 16:52
• 0 vote

1. Communauté
2. Support Forum
3. Storage Issue

Hi Kowsar,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 15 juillet 2024 16:50
• 0 vote

1. Communauté
2. Support Forum
3. Storage showing full

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 15 juillet 2024 16:49
• 0 vote

1. Communauté
2. Support Forum
3. Tracking who viewed file

Hi John,  Welcome to Box Community and glad to assist! As of this writing, tracking file activity is available only on the files of Starter, Business, Business Plus, and Enterprise accounts, and on...

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• Rona
• 15 juillet 2024 16:47
• 0 vote

1. Communauté
2. Support Forum
3. Box for Salesforce: Authentication Issues

Hi Sara,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 15 juillet 2024 16:41
• 0 vote

1. Communauté
2. Support Forum
3. I upgraded to Business and have purchased 6 seats. It says I have 6 seats used, but I'm the only one using it. How do I see who are the 6 seats and how do I allocate 2 to my two employees?

Hi Mark,  Welcome to Box Community and glad to assist!  With Business plan, please keep in mind that you'll be charged by adding new managed users and inviting collaborators.  To view the external ...

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• Rona
• 15 juillet 2024 15:16
• Modifié
• 0 vote