Rona

1. Communauté
2. Support Forum
3. Can't add new user to folder

Hi Gibson,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 12 juillet 2024 14:09
• 0 vote

1. Communauté
2. Support Forum
3. Box is empty but says I am using 38.2 GB of space

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 11 juillet 2024 23:06
• 0 vote

1. Communauté
2. Support Forum
3. STORAGE IS FULL BUT ISN'T

Hi Lily,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 11 juillet 2024 23:05
• 0 vote

1. Communauté
2. Support Forum
3. Missing files

Hi Sofia,  Welcome to Box Community and glad to assist! Due to your recent Box upgrade and while transitioning, your Box contents will be inaccessible indefinitely. This turnover process typically ...

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• Rona
• 11 juillet 2024 23:04
• 0 vote

1. Communauté
2. Support Forum
3. Storage capacity

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 11 juillet 2024 21:44
• 0 vote

1. Communauté
2. Support Forum
3. Is there a way to invite someone with only Download and View permissions?

Hi Emma,  Welcome to Box Community and glad to assist! You can create an open shared link to allow both preview and download without having to invite collaborators.  Creating a link to share: In y...

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• Rona
• 11 juillet 2024 21:36
• 0 vote

1. Communauté
2. Support Forum
3. Please disable two-factor authentication on the BOX side.

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 11 juillet 2024 21:29
• 0 vote

1. Communauté
2. Support Forum
3. URGENT - Need access to two Box Folders for State of Ohio

Hi Marissa,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Ser...

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• Rona
• 11 juillet 2024 19:45
• 0 vote

1. Communauté
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Hi Michael,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 11 juillet 2024 19:43
• 0 vote

1. Communauté
2. Support Forum
3. I need to change the primary email

Hi there,  Welcome to Box Community and glad to assist! To add and validate your email domain: Adding a managed domain consists of three separate tasks: Add the domain and get a unique code (also ...

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• Rona
• 11 juillet 2024 19:41
• 0 vote