Rona

1. Communauté
2. Support Forum
3. Box note is removed

Hi Atosa,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Servi...

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• Rona
• 4 juillet 2024 22:30
• 0 vote

1. Communauté
2. Support Forum
3. Deactivated User Error

Hi Jenny, Welcome to Box Community and glad to assist!  As of this writing, you can't send collaboration invitation on an email address with deactivated Box account.  For your invite to go through,...

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• Rona
• 4 juillet 2024 22:28
• 0 vote

1. Communauté
2. Support Forum
3. Cancel subscription

Hi Balázs,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please reply through this forum.  We'd love ...

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• Rona
• 4 juillet 2024 22:20
• 0 vote

1. Communauté
2. Support Forum
3. My box storage

Hi Thomas,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 4 juillet 2024 22:19
• 0 vote

1. Communauté
2. Support Forum
3. My box storage

Hi Zainul,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 4 juillet 2024 22:18
• 0 vote

1. Communauté
2. Support Forum
3. Locked out of USAfx Account

Hi Matthew,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Ser...

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• Rona
• 4 juillet 2024 22:17
• 0 vote

1. Communauté
2. Support Forum
3. Storage full, but have unlimited

Hi Dawn,  Welcome to Box Community and glad to assist!  Your 'Account Type' does not indicate you have unlimited storage. However, you still have free space to be able to upload files.  At this rat...

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• Rona
• 4 juillet 2024 21:33
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. After last chrome update Box.com does not work

Hi Dirk,  Welcome to Box Community and glad to assist!  If you have issue accessing the Box website, can you please follow these troubleshooting steps?  Updating your browser to the latest version...

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• Rona
• 4 juillet 2024 21:06
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect Storage Space

Hi Robert,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 4 juillet 2024 20:51
• 0 vote

1. Communauté
2. Support Forum
3. Deleted file tracking and recovery

Hi Michael,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 4 juillet 2024 20:50
• 0 vote