Rona

1. Communauté
2. Support Forum
3. How can I get a new QR code to set up the authenticator app for my Box account?

Hi Lance,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 13 février 2024 19:31
• 0 vote

1. Communauté
2. Support Forum
3. unable 2-Step Verification, new phone

Hi Igo,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 13 février 2024 19:29
• 0 vote

1. Communauté
2. Support Forum
3. duplicate files when syncing.

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 13 février 2024 19:27
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage Or File Count In My Account Is Incorrect

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 13 février 2024 19:25
• 0 vote

1. Communauté
2. Support Forum
3. Showing more space being used than actual amount used

Hi William, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• 13 février 2024 19:21
• 0 vote

1. Communauté
2. Support Forum
3. Changed My phone Number and Now I can't login

Hi there,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 13 février 2024 19:19
• 0 vote

1. Communauté
2. Support Forum
3. Inquiry Regarding Inaccurate Storage Size

Hi Yos Beda, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• 13 février 2024 19:15
• 0 vote

1. Communauté
2. Support Forum
3. Unable to upload on Business Plus Account

Hi Megan,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 13 février 2024 19:11
• 0 vote

1. Communauté
2. Support Forum
3. Cambio de carpeta Box en mi PC

Hi there,  Welcome to Box Community and glad to assist!  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English...

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• Rona
• 13 février 2024 19:07
• 0 vote

1. Communauté
2. Support Forum
3. アカウントの削除

Hi there,  Welcome to Box Community and glad to assist!  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English...

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• Rona
• 13 février 2024 19:07
• 0 vote