Rona

1. Communauté
2. Support Forum
3. Deleted files but not freeing up enough space again

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 31 janvier 2024 19:34
• 0 vote

1. Communauté
2. Support Forum
3. Inviting Existing Box User

Hi Charlene, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 31 janvier 2024 19:28
• 0 vote

1. Communauté
2. Support Forum
3. New User Note Receiving Email

Hi Crissy,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you have additional questions.  We'd love to further assist! 

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• Rona
• 31 janvier 2024 19:26
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage usage

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 31 janvier 2024 19:24
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect size of data used

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 31 janvier 2024 19:22
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect used space

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 31 janvier 2024 19:20
• 0 vote

1. Communauté
2. Support Forum
3. Box Shield Access Policy Exception

Hi Zach, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 31 janvier 2024 19:18
• 0 vote

1. Communauté
2. Support Forum
3. Box Storage is full even though it is empty

Hi Grace, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 31 janvier 2024 19:12
• 0 vote

1. Communauté
2. Support Forum
3. Authenticator code

Hi Rodney, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 31 janvier 2024 19:10
• 0 vote

1. Communauté
2. Support Forum
3. Saying I'm out of storage on my account

Hi Will,  Welcome to Box Community and glad to help! You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way a member of our team could assist.  Thanks...

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• Rona
• 31 janvier 2024 19:07
• 0 vote