Rona

1. Communauté
2. Support Forum
3. Trouble adding users

Hi Hanna, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 24 janvier 2024 21:54
• 0 vote

1. Communauté
2. Support Forum
3. 2. Users failed to be added - Error Undefined

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!   

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• Rona
• 24 janvier 2024 21:52
• 0 vote

1. Communauté
2. Support Forum
3. Storage issue

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 24 janvier 2024 21:49
• 0 vote

1. Communauté
2. Support Forum
3. Storage Showing as full

Hi David, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 24 janvier 2024 21:46
• 0 vote

1. Communauté
2. Support Forum
3. Change Admin

Hi Bindiya, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have questions. We'd love to further ass...

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• Rona
• 24 janvier 2024 21:41
• 0 vote

1. Communauté
2. Support Forum
3. Using Box in Microsoft 365 Copilot

Hi Ben, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!   

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• Rona
• 24 janvier 2024 21:38
• 0 vote

1. Communauté
2. Support Forum
3. Need to transfer Admin to new person

Hi Beth, Welcome to Box Community and glad to assist!  Change your Box Administrator by following these steps:  While logged in as your organization's Box account Admin, go to Admin Console > User...

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• Rona
• 24 janvier 2024 21:34
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. I can't log in to Box

Hi Nishimura,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!   

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• Rona
• 24 janvier 2024 21:27
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. 2FA working on Android app, however no prompt on Windows

Hi Ted,  Welcome to Box Community and glad to assist!  Can you try the following troubleshooting steps then try again.  Updating your browser to the latest version Clearing your browser's cache Us...

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• Rona
• 24 janvier 2024 21:23
• 0 vote

1. Communauté
2. Support Forum
3. Carpetas compartidas

Hi there, Welcome to Box Community and glad to assist! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, ...

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• Rona
• 24 janvier 2024 21:20
• 0 vote