Rona

1. Communauté
2. Support Forum
3. Box is not Syncing to File Explorer

Hi Mocha, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• 11 janvier 2024 20:14
• 0 vote

1. Communauté
2. Support Forum
3. Storage allocation incorrect

Hi Tamás, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 11 janvier 2024 19:04
• 0 vote

1. Communauté
2. Support Forum
3. Cannot Access Folders Shared with me via DL

Hi Ruth,  Welcome to Box Community and glad to help! You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist.  Thanks for posting! 

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• Rona
• 10 janvier 2024 21:58
• 0 vote

1. Communauté
2. Support Forum
3. Suggested features for Box Drive Mac

Hi Susann,  As you know, those items that you've mentioned is a current limitation with Box Drive and our team would absolutely appreciate if you could leave your feature request and feedback at pu...

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• Rona
• 10 janvier 2024 20:53
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Folder and sub folders missing

Hi Louise,  Welcome to Box Community and glad to assist! You don't seem to own any folders/files when I checked. Perhaps, are you looking for your shared folders? If that's the case, kindly get in ...

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• Rona
• 10 janvier 2024 20:39
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Admin Console button does nothing

Hi Nik,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 10 janvier 2024 20:17
• 0 vote

1. Communauté
2. Support Forum
3. Wrong Storage Used

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 10 janvier 2024 19:55
• 0 vote

1. Communauté
2. Support Forum
3. Multi-factor authentication - phone number changed

Hi Alessandro,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 10 janvier 2024 19:51
• 0 vote

1. Communauté
2. Support Forum
3. Miss Miranda Wayland

Hi Miranda, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• 10 janvier 2024 19:49
• 0 vote

1. Communauté
2. Support Forum
3. This email confirmation link has expired

Hi Rupesh,  Welcome to Box Community and glad to help! You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist.  Thanks for posting! 

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• Rona
• 10 janvier 2024 18:35
• 0 vote