Rona

1. Communauté
2. Support Forum
3. I did not receive 6 digit code from authenticator app

Hi there,  Welcome to Box Community and glad to help! Please create your case  using your affected Box account. Rest assured that a member of our team will get in touch.  Thanks for posting!  

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• Rona
• 13 décembre 2023 19:30
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Box folder stored by our colleague was removed.

Hi there, Welcome to Box Community and glad to help! Please reach out to your internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• 13 décembre 2023 19:25
• 0 vote

1. Communauté
2. Support Forum
3. Please run Storage Script on my account

Hi Takuma, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 13 décembre 2023 18:59
• 0 vote

1. Communauté
2. Support Forum
3. Why is Box not recognized as a trusted site?

Hi there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 13 décembre 2023 18:56
• 0 vote

1. Communauté
2. Support Forum
3. New Phone - 2FA reset

Hi Jennifer, Welcome to Box Community and glad to help! It appears that you're working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 13 décembre 2023 18:53
• 0 vote

1. Communauté
2. Support Forum
3. Please run Storage Script on my account

Hi Megan, Welcome to Box Community and glad to help! It appears that you're working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 13 décembre 2023 18:52
• 0 vote

1. Communauté
2. Support Forum
3. Box Login on Desktop Not Recognizing MFA code

Hi Teddy, Welcome to Box Community and glad to help! It appears that you're working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 13 décembre 2023 18:50
• 0 vote

1. Communauté
2. Support Forum
3. メール確認リンクの再送信

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 13 décembre 2023 18:46
• 0 vote

1. Communauté
2. Support Forum
3. limite de llamadas a la api

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 13 décembre 2023 18:45
• 0 vote

1. Communauté
2. Support Forum
3. About Two-Step Authentication

Hi there, Welcome to Box Community and glad to help! It appears that you're working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 13 décembre 2023 18:44
• 0 vote