Rona

1. Communauté
2. Support Forum
3. Storage will not be reduced.

Hi there,  Welcome to Box Community and glad to help! Looks like you've deleted your Box account. Please let us know in this forum if you need assistance.  Thanks for posting!

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• Rona
• 6 décembre 2023 15:28
• 0 vote

1. Communauté
2. Support Forum
3. Please cancel the two-factor authentication.

Hi there,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 6 décembre 2023 15:24
• 0 vote

1. Communauté
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Hi Phil,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 6 décembre 2023 15:22
• 0 vote

1. Communauté
2. Support Forum
3. Password problem

Hi there,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 6 décembre 2023 15:21
• 0 vote

1. Communauté
2. Support Forum
3. Cannot update password

Hi there,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 6 décembre 2023 15:19
• 0 vote

1. Communauté
2. Support Forum
3. Verification requested wehn trying to upgrade to Personal Pro

Hi Alan,  Welcome to Box Community and glad to help! To assist with your Box upgrade you can reach out to our Sales team and chat with a member of our team using this link.  Thanks for posting!

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• Rona
• 5 décembre 2023 22:30
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. email already used in a box account but not associated with an enterprise

Hi Keiko,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 5 décembre 2023 22:26
• 0 vote

1. Communauté
2. Support Forum
3. Acess denied

Hi Rosemary,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 5 décembre 2023 22:24
• 0 vote

1. Communauté
2. Support Forum
3. I would like to cancel my trial account immediately

Hi Masaki,  Welcome to Box Community and glad to help! Please contact a member of our team (cancel@box.com) to cancel your Box subscription.  Thanks for posting! 

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• Rona
• 5 décembre 2023 22:00
• 0 vote

1. Communauté
2. Support Forum
3. Can not upload from browser

Hi there,  Welcome to Box Community and glad to help! Are you attempting to upload files in your own folder or just your collaborated folder? If it's the latter, can you check your permission? Note...

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• Rona
• 5 décembre 2023 20:53
• Modifié
• 0 vote