Rona

1. Communauté
2. Support Forum
3. Access restricted because of a security policy

Hi James,  Welcome to Box Community and glad to help! You may reach out to the owner of this file/folder as they might've configured setup/settings in their end.  Thanks for posting!

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• Rona
• 24 novembre 2023 21:24
• 0 vote

1. Communauté
2. Support Forum
3. Confirmation email

Hi Laura,  Welcome to Box Community and glad to help!  Please have the user to generate a new link here.  Let us know how it goes.  Thanks for posting!

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• Rona
• 24 novembre 2023 21:21
• 0 vote

1. Communauté
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 24 novembre 2023 21:05
• 0 vote

1. Communauté
2. Support Forum
3. space

Hi Dusan,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 24 novembre 2023 21:01
• 0 vote

1. Communauté
2. Support Forum
3. Error when transferring admin

Hi Holly,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 24 novembre 2023 20:59
• 0 vote

1. Communauté
2. Support Forum
3. 2FA Problems Login

Hi Kevin,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• 24 novembre 2023 20:57
• 0 vote

1. Communauté
2. Support Forum
3. files not showing correct account data usage

Hi Jake,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• 24 novembre 2023 20:55
• 0 vote

1. Communauté
2. Support Forum
3. admin problems

Hi there,  Welcome to Box Community and glad to help! Password reset  is the easiest route for you if you're trying to obtain your Admin's Box log in credentials.  Thanks for posting! 

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• Rona
• 24 novembre 2023 20:54
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Storage showing full with nothing in there. Please help.

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 24 novembre 2023 20:50
• 0 vote

1. Communauté
2. Support Forum
3. hiding users

Hi Julien,  Welcome to Box Community and glad to help!  You can hide collaborators to prevent your collaborators from seeing the list of other collaborators in a particular folder. With only the Ow...

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• Rona
• 24 novembre 2023 20:48
• Modifié
• 0 vote