Rona

1. Communauté
2. Support Forum
3. Wrong Storage Quota

Hi Minh,  Welcome to Box Community and glad to help!  Looks like you've already addressed this inquiry with our Product Support team through email. Please let us know in this forum if you have ques...

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• Rona
• 15 août 2023 18:55
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Storage space is not released

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• 15 août 2023 18:52
• 0 vote

1. Communauté
2. Support Forum
3. Storage

Hi Colin,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• 15 août 2023 18:48
• 0 vote

1. Communauté
2. Support Forum
3. Quota Fix

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• 15 août 2023 18:47
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage usage

Hi Marc,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get t...

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• Rona
• 15 août 2023 18:46
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage - please run script!

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• 15 août 2023 18:45
• 0 vote

1. Communauté
2. Support Forum
3. Deleted all files but still it shows 9.6GB of 10 GB used

Hi Taro,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get t...

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• Rona
• 15 août 2023 18:43
• 0 vote

1. Communauté
2. Support Forum
3. Please cancel my account

Hi Jo,  Welcome to Box Community and glad to help!  We regret to hear that you've decided to end your subscription with Box. Meanwhile, to accomplish your cancellation. Here are the steps that you ...

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• Rona
• 15 août 2023 21:26
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Canceling account

Hi there,  Welcome to Box Community and glad to help! Looks like you're already working with a member of team to help address your cancellation request. We will stay in touch and please keep an eye...

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• Rona
• 14 août 2023 20:36
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Please fix storage capacity issue

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• 14 août 2023 20:32
• 0 vote