Rona

1. Communauté
2. Support Forum
3. signing files

Hi Diamando,  Welcome to Box Community and glad to help!  Kindly attach a screenshot of your error to get a closer look.  We'd love to further assist! 

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• Rona
• 26 juillet 2023 15:17
• 0 vote

1. Communauté
2. Support Forum
3. email addresses were placed on our email suppression list

Hi Jay,  Welcome to Box Community and glad to help!  I've checked and your email is not on suppression list.  Please check your Spam/Junk email folder. Sometimes, certain email clients do not recog...

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• Rona
• 26 juillet 2023 15:13
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Syncing desktop to box, temporarily

Hi Darrell,  Welcome to Box Community and happy to assist!  It appears that you've already worked with a member of our team regarding this. If you ever have questions in the future you can use this...

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• Rona
• 26 juillet 2023 14:45
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Using 2 Box accounts on Desktop

Hi Matthew,  Welcome to Box Community and happy to assist!  Having two different Box desktop versions installed in your machine is not recommended. And as of this writing, using two different Box a...

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• Rona
• 26 juillet 2023 14:30
• 0 vote

1. Communauté
2. Support Forum
3. Problem while trying to transfer item ownership

Hi there,  Welcome to Box Community and happy to assist!  I opened a new case and a member of our team will be in touch. Please keep an eye out.  Thanks for posting! 

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• Rona
• 26 juillet 2023 14:22
• 0 vote

1. Communauté
2. Support Forum
3. IJP posting on NEXT

Hi Anju,  Welcome to Box Community and glad to help!  Please contact the file owner/sender to modify the shared link's access permission.   "This shared file or folder link has been removed or is u...

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• Rona
• 26 juillet 2023 14:20
• 0 vote

1. Communauté
2. Support Forum
3. Slow Bandwith during some hours on the day

Hi there,  Welcome to Box Community and happy to assist!  Just so you know, Box generally measures bandwidth usage based on two primary criteria: downloads from open access shared links uploads an...

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• Rona
• 26 juillet 2023 14:04
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Authentication screen for two-factor authentication is not displayed.

Hi there,  Welcome to Box Community and glad to assist! Glad to hear that you're up and running. If you have questions and clarifications, please don't hesitate to contact us through this Community...

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• Rona
• 26 juillet 2023 00:16
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Nothing happens after logged in

Hi Teresita,  Welcome to Box Community and glad to help!  Are you experiencing an error during your log in? If yes, can you please take a screenshot and attach it here?  We'd love to further assist! 

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• Rona
• 26 juillet 2023 00:08
• 0 vote

1. Communauté
2. Support Forum
3. How to extend a batch of collaborators' automatic expiration dates 

Hi there,  Welcome to Box Community and glad to help!  Extending auto-expiration for your collaborators in bulk is a current limitation on Box. As of this message, we encourage you to extend it ind...

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• Rona
• 26 juillet 2023 00:04
• Modifié
• 0 vote