Rona

1. Communauté
2. Support Forum
3. Box Drive encountered an issue when trying to update

Hi Yusheng,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will be in touch via email. Please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 11 juillet 2023 20:31
• 0 vote

1. Communauté
2. Support Forum
3. storage full

Hi Kan,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settin...

• Afficher le commentaire
• Rona
• 10 juillet 2023 23:31
• 0 vote

1. Communauté
2. Support Forum
3. Problem with storage

Hi there,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Sett...

• Afficher le commentaire
• Rona
• 10 juillet 2023 23:29
• 0 vote

1. Communauté
2. Support Forum
3. BOX singed pdf document can not use password by arcobat

Hi Kowen,  Welcome to Box Community and glad to help!  Let me create a new ticket and a member of our team will get in touch via email. Please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 10 juillet 2023 23:11
• 0 vote

1. Communauté
2. Support Forum
3. Lost folder in Box

Hi Michael, Welcome to Box Community and glad to help!  Let me create a new ticket and a member of our team will be in touch. Please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 10 juillet 2023 23:09
• 0 vote

1. Communauté
2. Support Forum
3. Used storage without upload any doc or photo

Hi there,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Sett...

• Afficher le commentaire
• Rona
• 10 juillet 2023 23:03
• 0 vote

1. Communauté
2. Support Forum
3. Cannot change my password

Hi Alana,  Welcome to Box Community and glad to help! Let me create a new ticket and a member of our team will assist. Please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 10 juillet 2023 23:01
• 0 vote

1. Communauté
2. Support Forum
3. Urgent help needed to access my box link : https://ibm.ent.box.com/s/5u08vfw5az4k65bzytipuuygqrjdj6n4

Hi Shubha,  Welcome to Box Community and glad to help!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the li...

• Afficher le commentaire
• Rona
• 10 juillet 2023 22:02
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. I deleted my app by mistake.

Hi there,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will send an email for assistance. Please keep an eye out.  Thanks for posting!

• Afficher le commentaire
• Rona
• 10 juillet 2023 21:56
• 0 vote

1. Communauté
2. Support Forum
3. Authenticator Code not working on new device

Hi Miguel,  Welcome to Box Community and glad to help!  We've opened a new ticket and a member of our team will be in touch through email. Please keep an eye out.  Thanks for posting! 

• Afficher le commentaire
• Rona
• 10 juillet 2023 21:53
• 0 vote