Rona

1. Communauté
2. Support Forum
3. Not able to login to box

Hi Feroz,  Welcome to Box Community and glad to help!  It appears that you're now working with our Support team to address this concern. Rest assured that we'll keep in touch through email and plea...

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• Rona
• 28 juin 2023 21:27
• 0 vote

1. Communauté
2. Support Forum
3. Save button is grey in "Configure Box for Microsoft Teams" panel

Hi there,  Welcome to Box Community and glad to help!  It appears that you're now working with our Support team to address this concern. Rest assured that we'll keep in touch through email and plea...

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• Rona
• 28 juin 2023 21:24
• 0 vote

1. Communauté
2. Support Forum
3. Unable to View Collaboration files

Hi Matt,  Welcome to Box Community and glad to help!  If you are having trouble accessing a file or folder that has been shared with you, verify that you are signed in to the same Box account that ...

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• Rona
• 28 juin 2023 21:08
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Unable to Accept Terms because it is grayed out but cannot access folder because terms not accepted

Hi Pam,  Welcome to Box Community and glad to help!  You may want to try to accept this folder's Terms of Service using your alternate browser.  However, if it didn't work please clear your browser...

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• Rona
• 28 juin 2023 20:59
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. MISSING FOLDER

Hi there,  Welcome to Box Community and glad to help!  Note: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Tr...

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• Rona
• 27 juin 2023 23:08
• 0 vote

1. Communauté
2. Support Forum
3. Unable to Create a Password URGENT

Hi Becca,  Welcome to Box Community and glad to assist!  I opened a new ticket so our Support team could assist. We will be in touch through email and please keep an eye out.  Thanks for posting! 

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• Rona
• 27 juin 2023 22:58
• 0 vote

1. Communauté
2. Support Forum
3. Adding a colleague as co-admin

Hi there,  Welcome to Box Community and glad to help!  I opened a new ticket so our Support team could assist. We will be in touch through email and please keep an eye out.  Thanks for posting! 

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• Rona
• 27 juin 2023 22:54
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. External Collaborators Cannot Log In

Hi there,  Welcome to Box Community and glad to assist!  Since this is a login issue, could you advise the affected user to contact our Support team directly? To reach our Support team, please use ...

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• Rona
• 27 juin 2023 22:42
• 0 vote

1. Communauté
2. Support Forum
3. Why Did I Return To Box?

Hi there,  Welcome to Box Community and glad to help!  Could you attach a screenshot of your error in this forum? Also, what about the Operating System running in your machine?  We'd love to furthe...

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• Rona
• 27 juin 2023 22:38
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Authorize APP to remove duplicates from Box Cloud

Hi Sudhir,  Welcome to Box Community and glad to help!  Great news! We've opened a new Box Developer Community  where you could post all your API inquiries with guaranteed seamless support from our...

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• Rona
• 27 juin 2023 22:22
• 0 vote