Rona

1. Communauté
2. Support Forum
3. to share files

Hi John,  Welcome to Box Community and I’m here to help! Note: We've removed your shared link from this public forum to keep your data private and secured.  To bulk share your shared link(s), you c...

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• Rona
• 9 juin 2023 14:10
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Reset 2FA

Hi Nacho,  Welcome to Box Community and I'm here to help!  Due to the login issue you reported, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep ...

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• Rona
• 9 juin 2023 14:00
• 0 vote

1. Communauté
2. Support Forum
3. Cannot upload larger files to box

Hi Rachel,  Welcome to Box Community and glad to assist!  Looks like we've already addressed this query through live chat. And if you have additional questions, please feel free to contact our Supp...

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• Rona
• 9 juin 2023 00:03
• 0 vote

1. Communauté
2. Support Forum
3. Search function no longer showing result

Hi Irma,  Welcome to Box Community and glad to assist!  Looks like you've already opened a ticket to work with our Support team.  Note that someone will keep in touch and please keep an eye to your...

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• Rona
• 8 juin 2023 23:57
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect usage

Hi there, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com>...

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• Rona
• 8 juin 2023 23:54
• 0 vote

1. Communauté
2. Support Forum
3. Search function not working

Hi Rose,  Welcome to Box Community and glad to assist!  Looks like you've already opened a ticket to work with our Support team.  Note that someone will keep in touch and please keep an eye to your...

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• Rona
• 8 juin 2023 23:56
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Shared links don't work

Hi Ruth,  Welcome to  Box Community and glad to assist!  Note: We've removed the shared link you posted in this pubic forum. This is to keep your data private and secured, hope you won't mind.  If ...

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• Rona
• 8 juin 2023 23:40
• 0 vote

1. Communauté
2. Support Forum
3. Cannot create a new account with the email that was used before

Hi there,  Welcome to Box Community and I'm here to help!  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for pos...

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• Rona
• 8 juin 2023 23:33
• 0 vote

1. Communauté
2. Support Forum
3. create shared link, in bulk, then export as csv file so I can add the links to an excel spreadhseet

Hi Shawna,  Welcome to Box Community and glad to assist!  As of this writing, you can only create shared links manually. Sorry for the limitation.  If you may, please submit this as a feature reque...

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• Rona
• 8 juin 2023 23:30
• 0 vote

1. Communauté
2. Support Forum
3. How can I cancel uploading for those files with "pending" status

Hi Yilun,  Welcome to Box Community and glad to assist!  Looks like you've already worked with our Support team to address your query.  Thanks for posting! 

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• Rona
• 8 juin 2023 23:25
• -1 votes