Rona

1. Communauté
2. Support Forum
3. looks like all my folders are missing

Hi Lucy,  Welcome to Box Community and glad to help!  Are the missing folders shared with you by another user? If yes, it's best if you could contact the folder owner to send you another folder inv...

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• Rona
• 15 mars 2023 22:55
• 0 vote

1. Communauté
2. Support Forum
3. box sync on pc lost folders when signed into box

Hi there,  Welcome to Box Community and I'm here to help!  Looks like someone from Product Support was able to help address your concern. If you have questions please let us know and we'd love to f...

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• Rona
• 15 mars 2023 22:51
• 0 vote

1. Communauté
2. Support Forum
3. Account storage issue

Hi Harvey,  Welcome to Box Community and I'm here to help!  We've ran the script to correct your account storage. Doing so ensures that the correct file or folder count is reflected in your Box acc...

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• Rona
• 15 mars 2023 21:32
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. BOX.COM STEALING ACCOUNT SPACE FROM USERS?!

Hi there,  Welcome to Box Community and I'm here to help!  We've ran the script to correct your account storage. Doing so ensures that the correct file or folder count is reflected in your Box acco...

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• Rona
• 15 mars 2023 21:16
• 0 vote

1. Communauté
2. Support Forum
3. Lost account - want to recover files.

Hi Claude,  Welcome to Box Community and I'm here to help!  Looks like you've worked with our dedicated team regarding your previous account.  For inquiries and clarifications, please let us know i...

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• Rona
• 15 mars 2023 21:12
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Storage is full but it's not

Hi Denise,  Welcome to Box Community and I'm here to help!  We've ran the script to correct your account storage. Doing so ensures that the correct file or folder count is reflected in your Box acc...

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• Rona
• 15 mars 2023 21:08
• 0 vote

1. Communauté
2. Support Forum
3. Verificare email ✉️

Hi Anjum,  Welcome to Box Community and I'm here to help! Can you please tell us more about the issue that you might be experiencing at this time?  Let us know in the Community how we can assist,  ...

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• Rona
• 15 mars 2023 21:03
• 0 vote

1. Communauté
2. Support Forum
3. Help auto-creating folder in salesforce

Hi Michael,  Welcome to Box Community and I'm here to help!  I opened a ticket for Product Support and someone will get in touch to you shortly. Please keep an eye to your email.  Stay well! 

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• Rona
• 15 mars 2023 20:55
• 0 vote

1. Communauté
2. Support Forum
3. Box Support for Enterprise

Hi Francisco,  Welcome to Box Community!  Please be informed that our mode of support varies depending on your account tariff and to get to our Product Support team you can always go here.  Sorry t...

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• Rona
• 15 mars 2023 20:45
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive quit working after updating MacBook Pro to Ventura 13

Hi Tammy,  Welcome to Box Community and I'm here to help!  Let me open a ticket regarding your issue on Box Drive and someone from Product Support will get in touch shortly. Please keep an eye to y...

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• Rona
• 14 mars 2023 22:31
• 0 vote