Rona

1. Communauté
2. Support Forum
3. InDesign files running super slow on Box Drive 2.24.193

Hi there,  Welcome to Box Community!  To get a closer look I opened a case regarding your Box Drive issue. Our colleague from Box Product Support will email you for further assistance.  Thanks for ...

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• Rona
• 25 octobre 2021 18:16
• 0 vote

1. Communauté
2. Support Forum
3. Tasks

Hi Autumn,  Welcome to Box Community,  Looks like you need further assistance about creating tasks. I've opened a new ticket and rest assured that someone from Box Product Support will get in touch...

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• Rona
• 20 septembre 2021 22:56
• 0 vote

1. Communauté
2. Support Forum
3. I nerd suporte too.

Hi Nelson,  Welcome to Box Community!  We've opened a new ticket for our Box Product Support team to assist you regarding your login issue. Rest assured that someone will get in touch via email.  T...

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• Rona
• 20 septembre 2021 21:58
• 0 vote

1. Communauté
2. Support Forum
3. Discrepancy between read only account and write account

Hi there,  Welcome to Box Community!  If your permission on these documents is limited to read-only, please contact the file or folder owner to delete these documents for you. For details in your p...

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• Rona
• 20 septembre 2021 21:14
• 0 vote

1. Communauté
2. Support Forum
3. Delete all files at main folder (mass delete)

Hi Daniel,  Welcome to Box Community!  If you want these files to be removed permanently, here's the steps to delete multiple files or folders:  Select the items you'd like to delete by pressing a...

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• Rona
• 20 septembre 2021 20:56
• 0 vote

1. Communauté
2. Support Forum
3. How do I resign up?

Hi Thomas,  Welcome to Box Community!  Upon checking your email is registered to Box. In case that you've forgotten your password, please generate a password reset link and setup a new one.  Let us...

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• Rona
• 20 septembre 2021 20:43
• 0 vote

1. Communauté
2. Support Forum
3. Impact on shared documents if account of uploader is deleted?

Hi Mary,  Welcome to Box!  You may permanently delete your inactive users and safely transfer their contents to your active users. This option will help you manage your licenses and keep your conte...

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• Rona
• 20 septembre 2021 19:17
• 0 vote

1. Communauté
2. Support Forum
3. Syntax to have a file download without dialog

Hi there,  Welcome to Box!  We'd like to introduce to you our premium feature, Direct links. It's when a collaborator clicks on the direct link, the file is downloaded onto his or her computer. A d...

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• Rona
• 20 septembre 2021 19:06
• 0 vote

1. Communauté
2. Support Forum
3. Intermittent issue with files not launching

Hi Tiffany,  Welcome to Box Community,  Looks like you need a dedicated teammate from Box Product Support to help fix your issue. We've opened a new ticket and rest assured that someone from Box Pr...

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• Rona
• 20 septembre 2021 18:51
• 0 vote

1. Communauté
2. Support Forum
3. Unable to see files I moved to box

Hi Lisa,  Welcome to Box Community,  This will require our Box Support team to work directly with you. I've submitted a support ticket and rest assured that one of our teammates will reach out to y...

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• Rona
• 30 avril 2021 23:15
• 0 vote