Ann
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Activité récente par Ann-
Hi, Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. G...
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Hi Janet, Welcome to the Box Community! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation ...
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Hi Gustavo, Welcome to the Box Community! It appears that your account storage is now accurate. Can you please clear your browsing history and then log in to Box.com to check again. Thank you for p...
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Hi George, Welcome to the Box Community! Here are some troubleshooting steps to try:1. Make sure that the browser is up to date2. Clear the browsing history3. Temporary disable plugins/extensions,...
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Hi Kate, Welcome to the Box Community! Can you try manually resetting Box Drive to see if it resolves the issue? Follow the steps listed below: To reset Box Drive on Windows Exit Box Drive (if it...
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Hi David, Welcome to the Box Community! The feature you are inquiring is currently not supported in Box. I appreciate your feedback and would highly recommend that you send this directly to our Pro...
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Hello, Welcome to the Box Community! This would be something our Product Support team would like to investigate with you and may require specific account information. I've gone ahead and created a...
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Hi Daria, Welcome to the Box Community! To solve the problem with the uploads, try these troubleshooting steps: 1. Verify that the file's name is valid. Box only supports file or folder names that ...
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Hi Danny, Welcome to the Box Community! This would be something our Product Support team would like to investigate with you and may require specific account information. I've gone ahead and create...
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Hi Adit, Welcome to the Box Community! We seem to have already executed the script on your account. The storage space display should now be accurate. Thanks for your post and let us know how else ...