France

1. Communauté
2. Support Forum
3. Search Not Working

Hi Renee,  Welcome to the Box Community, I'm happy to help! May I know how are you searching the items in Box? Are you using the Box Webapp (web version) or are you searching using the Box Desktop ...

• Afficher le commentaire
• France
• 8 juin 2022 18:56
• 1 vote

1. Communauté
2. Support Forum
3. Error message shown when I attempt to access my Box folder - “Box” can’t be opened because the original item can’t be found."

Hi Ellis,  Welcome to the Box Community, I'm happy to help! Can you quit/ exit Box Drive from your menu bar and then start the app again and see if that helps resolve this issue? If the issue persi...

• Afficher le commentaire
• France
• 7 juin 2022 21:26
• 0 vote

1. Communauté
2. Support Forum
3. Needd auto-confirmation for uploads via email -- can this be done?

Hi there,  Welcome to the Box Community, I'm happy to help! Different users collaborating in a folder can set their own specific folder-level email notifications for certain actions taken on the ...

• Afficher le commentaire
• France
• 7 juin 2022 21:10
• 0 vote

1. Communauté
2. Support Forum
3. Deleted files

Hi John,  I'm glad to hear that you were able to recover the deleted items. Thanks again for reaching out and stay safe! Regards,

• Afficher le commentaire
• France
• 7 juin 2022 20:53
• 0 vote

1. Communauté
2. Support Forum
3. storage space consumed by shared folder

Hi David,  Welcome to the Box Community, I'm happy to help! The files and folders that are shared with you are not counted against your Box storage quota. This will always count towards the owner o...

• Afficher le commentaire
• France
• 7 juin 2022 20:51
• 0 vote

1. Communauté
2. Support Forum
3. Need to change account administrator

Hi Julie and Mariah,  Welcome to the Box Support, I'm happy to help! The standard protocol for Admin Change can be found in this article: https://support.box.com/hc/en-us/articles/360044193393-Admi...

• Afficher le commentaire
• France
• 7 juin 2022 20:44
• 0 vote

1. Communauté
2. Support Forum
3. Docusign redirect URI mismatch error message

Hi Nick,  Welcome to the Box Community! I understand that you are having issue connecting your Box account to Docusign. Since this integration was developed by a third-party, we recommend to reach ...

• Afficher le commentaire
• France
• 7 juin 2022 20:33
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. June 7 Box Update failure

Hi Phil,  Welcome to the Box Community, I'm happy to help! It sound like you Box Drive is crashing. To resolve this, can you follow the steps in this article to Manually reset Box drive: https://s...

• Afficher le commentaire
• France
• 7 juin 2022 20:27
• 0 vote

1. Communauté
2. Support Forum
3. Is there a way to visually present the Box file structure as in a flow-chart?

Hi Heather,  Welcome to the Box Community! The feature you are inquiring is currently not available in Box. I appreciate your feedback and would highly recommend that you send this directly to our ...

• Afficher le commentaire
• France
• 7 juin 2022 20:22
• 0 vote

1. Communauté
2. Support Forum
3. Which package restrict to download folder which is share with others.

Hi Zubayer,  Welcome to the Box Community, I'm happy to help! Yes, you can restrict others from downloading the files and folders you shared. To do this, you can use "Shared links" to share your fi...

• Afficher le commentaire
• France
• 7 juin 2022 20:13
• Modifié
• 0 vote