France

1. Communauté
2. Support Forum
3. Box search file contents

Hi David,  Welcome to the Box Community, I'm happy to help! File content search is only available to account from Business level and above and not for those on the Personal plans. File Content S...

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• France
• 25 janvier 2023 17:44
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Tracking user activity

Hi Kelly,  Welcome to the Box Community, I'm happy to help! Tracking file activity is indeed available only on the files of Starter, Business, Business Plus, and Enterprise accounts, and only are v...

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• France
• 25 janvier 2023 17:09
• 0 vote

1. Communauté
2. Support Forum
3. change my account email

Hi Luca,  Welcome to the Box Community! I understand that you need to change the Primary email address associated to your Box account, I'm happy to help! You just need to link your new email as an ...

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• France
• 25 janvier 2023 16:05
• 0 vote

1. Communauté
2. Support Forum
3. Unable to download box drive windows

Hi there,  Welcome to the Box Community! I understand that you are having issue downloading Box Drive on your windows device, I'm happy to help! To confirm, do you encounter any specific error when...

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• France
• 25 janvier 2023 15:49
• 0 vote

1. Communauté
2. Support Forum
3. Question for Bussines Pro Subscribers?

Hi there,  Welcome to the Box Community, I'm happy to help! This would be better discuss with a member of Box billing support team. Kindly reach out and send an email to billing@box.com for questio...

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• France
• 25 janvier 2023 15:45
• 0 vote

1. Communauté
2. Support Forum
3. Still can't preview, open or download in Box Web app?

Hi Shelley,  Welcome to the Box Community, I'm happy to help! We apologize for the extended impact of this issue, rest assured that our engineering team is currently aware of this situation. While ...

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• France
• 25 janvier 2023 15:39
• 0 vote

1. Communauté
2. Support Forum
3. Questions regarding account access logs

Hi Yuki,  Welcome to the Box Community, I'm happy to help! The information you are requesting can be determined using Box Reports, specifically by running a User Activity Report which allows Box Ad...

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• France
• 25 janvier 2023 15:28
• 0 vote

1. Communauté
2. Support Forum
3. Invite not showing up after clicking accept through email

Hi Danielle,  Can you ask the sender to remove you from the collaborative folder and then invite you again and see if that helps? Opening a case in Product Support is only available to our paid sub...

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• France
• 24 janvier 2023 22:23
• 0 vote

1. Communauté
2. Support Forum
3. How do I report Spam/Phish???

Hi there,  Welcome to the Box Community, I'm happy to help! You may use the "Report Abuse" feature in Box for any spam files by following these steps: Login to your Box account in Box.com Preview...

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• France
• 24 janvier 2023 22:08
• -1 votes

1. Communauté
2. Support Forum
3. Box won't load ANYTHING for me

Hi Anthony,  Welcome to the Box Community. I understand you are having issue accessing your Box files, I'm happy to help!We have some tips that might help resolve the issue for you: Please ensure ...

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• France
• 24 janvier 2023 18:42
• Modifié
• 0 vote