France

1. Communauté
2. Support Forum
3. Desktop Box folder dissappeared

Hi Omar, You should be able to resolve this by setting up a shortcut on their Desktop for Box Drive. You may follow this article from apple support to create a shortcut for Box Drive to get the sho...

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• France
• 10 janvier 2022 20:59
• 0 vote

1. Communauté
2. Support Forum
3. Customised Box training by a Box Consultant

Hi Lynn,  Welcome to the Box Community! You can reach out to your Customer Success Manager (CSM) or Account Executive handling your account if you would like to learn more about customized Box trai...

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• France
• 10 janvier 2022 20:39
• 0 vote

1. Communauté
2. Support Forum
3. How do you restrict a user/collaborator from accessing a particular folder within Box?

Hi Beverly, Welcome to the Box Community! Was this user invited in the Parent folder of the folders you are pertaining to? If an individual is a collaborator on a parent folder, the access level is...

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• France
• 10 janvier 2022 20:32
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Desktop Box folder dissappeared

Hi Omar,  Welcome to the Box Community! You might be running your Macbook device on File Provider Extension (FPE) mode. In File Provider Extension (FPE) mode, Box Drive is built on Apple's File Pro...

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• France
• 10 janvier 2022 20:24
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Refund

Hi Michel,  Welcome to the Box Community and thanks for your post in the forum!   Have you checked out this support article about requesting Refund in Box?: https://support.box.com/hc/en-us/article...

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• France
• 10 janvier 2022 19:28
• 0 vote

1. Communauté
2. Support Forum
3. box error

Hi Rich,  Welcome to the Box Community! Have you tried to contact your internal helpdesk about the issue you encountered with box? IBM users as far as I know would need to reach out to their intern...

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• France
• 10 janvier 2022 19:23
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Linking files already uploaded to Box

Hi David,  Welcome to the Box Community! To clarify, are you trying to merge 2 files in a folder? Would you mind further explaining your goal and/ share screenshots of the issue you encounter so we...

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• France
• 10 janvier 2022 19:11
• 0 vote

1. Communauté
2. Support Forum
3. identifying Box folder by Photoscape

Hi Seok Kim,  Welcome to the Box Community! Are you running your Macbook device on File Provider Extension (FPE) mode? In File Provider Extension (FPE) mode, Box Drive is built on Apple's File Prov...

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• France
• 10 janvier 2022 19:06
• 0 vote

1. Communauté
2. Support Forum
3. Release Notes: 11/21 Software Update

Hi Lori,  Welcome to the Box Community! Box Drive release notes can be found here: https://support.box.com/hc/en-us/sections/360009152213-Box-Drive  While I see there were software updates for Box ...

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• France
• 7 janvier 2022 21:05
• 0 vote

1. Communauté
2. Support Forum
3. Copy files from Box to MS Sharepoint/OneDrive

Hi Dave,  For Box API questions, I highly recommend posting them to our Platform and Developer forum so our specialists and expert members can share their examples and knowledge on the subject. Kee...

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• France
• 7 janvier 2022 21:04
• 0 vote