France

1. Communauté
2. Support Forum
3. Box Sign Permissions

Hi Clint,  Welcome to the Box Community and thanks for your post in the forum!   Have you checked out this article on Understanding the Sender's file storage and permissions?   This may be relevan...

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• France
• 4 novembre 2021 20:45
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1. Communauté
2. Support Forum
3. Is it possible to download a Box Note document?

Hi Stephanie,  Welcome to the Box Community!   Box Notes cannot be downloaded and opened using other applications. You will only be opened them from the Box WebApp or you can download the Box Notes...

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• France
• 4 novembre 2021 18:37
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive Refuses to Install on macOS Monterey

Hi Ev,  Welcome to the Box Community! Could you follow the steps in the following article to install Box Drive on your Mac device? https://support.box.com/hc/en-us/articles/4407737091219-Using-Box...

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• France
• 4 novembre 2021 18:12
• 0 vote

1. Communauté
2. Support Forum
3. Can't set the expiration date and access level 'company' in Shared link during the trial period of Starter plan.

Hi Tatsuya, Welcome to the Box Community! Company links are based on "email domains", which you could be missing in your Box account. Your Box Admin would need to contact our support team and provi...

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• France
• 3 novembre 2021 20:46
• 0 vote

1. Communauté
2. Support Forum
3. file request

Hi Dabin,  You can find the type of account you have if you go to your Account Settings > Account tab> then scroll down to "Account details". Best,

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• France
• 3 novembre 2021 20:12
• 0 vote

1. Communauté
2. Support Forum
3. no free space

Hi Mikhail,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect ...

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• France
• 3 novembre 2021 20:09
• 0 vote

1. Communauté
2. Support Forum
3. data is not reflecting from previous ocean.ibm id

Hi Ketaki, Welcome to the Box Community! I recommend reaching out to your internal helpdesk or IT department about the migration of your Data from your previous account to your Kyndryl one so they ...

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• France
• 3 novembre 2021 20:06
• 0 vote

1. Communauté
2. Support Forum
3. Disastrous RAM drain

Hi there,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and crea...

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• France
• 3 novembre 2021 20:02
• 0 vote

1. Communauté
2. Support Forum
3. I can’t add a new user

Hi Lucy,  Welcome to the Box Community!   This would be something our Billing team can help address with you and it seems you already have an open ticket for this issue with one of our billing asso...

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• France
• 3 novembre 2021 19:02
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. go from Box Note back to files / folders

Hi Lisa,  Welcome to the Box Community! You can use the Backspace key to go back to Box "All Files" page or open a new tab and type Box.com and it should land you to All files page. Thanks for reac...

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• France
• 2 novembre 2021 23:00
• 0 vote