France

1. Communauté
2. Support Forum
3. Sharing

Hi Dalia,  Welcome to the Box Community and apologies for the delay in responding to your question. Yes, you can! Setting expiration and password protecting Shared links are two of the security set...

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• France
• 3 août 2021 20:51
• 0 vote

1. Communauté
2. Support Forum
3. Avatar in mobile app is not updated

Hi Alexey,  Do you have the latest Box for Android app?  If yes, can you try uninstalling and reinstall the Box mobile application from your phone?

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• France
• 3 août 2021 20:38
• 0 vote

1. Communauté
2. Support Forum
3. Slow download for folder offline

Hi there,  Welcome to the Box Community! Have you checked if you have enough storage on your device for the folder that you are trying to save for offline use? Also, please be advised that bulk dow...

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• France
• 3 août 2021 20:36
• 0 vote

1. Communauté
2. Support Forum
3. Multiple Primary Admins?

Hi Jeremy,  Welcome to the Box Community! Although only one Primary admin of an account can exist, they can actually grant "Co-admin" permissions to other managed users they want and are able to se...

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• France
• 4 août 2021 17:35
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Missing wakelock on Android app when playing video

Hi Alexey, Thanks for your post and sharing your use case in the forum!   For any product feature or enhancement suggestions, kindly post your idea on pulse.box.com for more visibility of our prod...

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• France
• 3 août 2021 20:20
• 0 vote

1. Communauté
2. Support Forum
3. Avatar in mobile app is not updated

Hi Alexey,  Welcome to the Box Community! Please try to close your Box Android app and then open it again to update your avatar in your Box app. If that didn't help, try logging out and then log ba...

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• France
• 3 août 2021 20:16
• 0 vote

1. Communauté
2. Support Forum
3. Gestures for jump 10 seconds rewind/forward in video player

Hi Alexey,  Welcome to the Box Community!   For any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more visibility. Our product team reviews all submi...

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• France
• 3 août 2021 20:11
• 0 vote

1. Communauté
2. Support Forum
3. Please make the login form as one step

Hi Alexey,  Welcome to the Box Community! We appreciate you sharing your use case here on how we can improve your user experience with the login process.   If you'd like to provide your direct feed...

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• France
• 3 août 2021 20:10
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. URL's that are being used on a webpage keep becoming invalid

Hi Shawn, Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and create...

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• France
• 3 août 2021 18:54
• 0 vote

1. Communauté
2. Support Forum
3. Cannot copy and paste in Online Excel cell

Hi Marcy,  Welcome to the Box Community! I'm sorry to hear about the trouble with copying and pasting data in your Excel file via the Excel online application. Since this functionality is owned by ...

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• France
• 3 août 2021 18:49
• 0 vote