France

1. Communauté
2. Support Forum
3. Installation of Windows version 2.3 of Box Drive

Hi Vlad,  Welcome to the Box Community, I'm happy to help! Box Drive version 2.3 is actually an old version of Box and version 2.29 is the latest version and what we recommend that you install as i...

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• France
• 8 décembre 2022 22:59
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Adding New Managed User

Hi Ed,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.   It seems...

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• France
• 6 décembre 2022 19:05
• 0 vote

1. Communauté
2. Support Forum
3. Please delete my account

Hi Adrian,  Welcome to the Box Community! I understand that you would like to delete your Box account, let me assist you on this. To ensure the cancellation of your Box account is addressed immedia...

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• France
• 6 décembre 2022 19:01
• 0 vote

1. Communauté
2. Support Forum
3. Box Capture Stops Mid-Sync

Hi Peter,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've g...

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• France
• 6 décembre 2022 19:00
• 0 vote

1. Communauté
2. Support Forum
3. Deleted files

Hi Jean,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an e...

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• France
• 6 décembre 2022 18:53
• 0 vote

1. Communauté
2. Support Forum
3. Company Name

Hi Colin,  Welcome to the Box Community, I'm happy to help! If you need to change your company name or customize your account's branding, please take a look at this article: https://support.box.com...

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• France
• 6 décembre 2022 18:42
• 0 vote

1. Communauté
2. Support Forum
3. Shared Folder

Hi Natalie, With Box Shared link feature, you can create an 'open link' (a link with access type set to "People with the link") to send to those that do not have a Box account. With an open link, o...

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• France
• 6 décembre 2022 18:39
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Make offline option not available to me

Hi Daniel,  Welcome to the Box Community, I'm happy to help! I see that you are using the Box Sync app to access your Box folders in your desktop environment. The 'Make available for offline' optio...

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• France
• 6 décembre 2022 18:19
• 0 vote

1. Communauté
2. Support Forum
3. Shared Folder

Hi Natalie,  Welcome to the Box Community, I'm happy to help! I understand that you would like to share a folder to others without having them create an account to access the content. You can use s...

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• France
• 5 décembre 2022 21:21
• 0 vote

1. Communauté
2. Support Forum
3. Please disconnect my card with my account and also cancel my subscription immediately.

Hi Justine,  Welcome to the Box Community, I'm happy to help! To ensure the cancellation of your Box account is addressed immediately, please follow the steps in this article: https://support.box.c...

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• France
• 5 décembre 2022 21:15
• 0 vote