France

1. Communauté
2. Support Forum
3. Error: Box "Drive's system extension failed to load"

Hi there,  Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a...

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• France
• 12 novembre 2020 20:45
• -1 votes

1. Communauté
2. Support Forum
3. Delete my Account

Hi there,  Welcome to the Box Community!  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details. For ref...

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• France
• 26 octobre 2020 18:24
• -1 votes

1. Communauté
2. Support Forum
3. Tags in Box Drive

Hi Nithya,  Welcome to the Box Community! At present, there isn't a way to sync down tags from Box.com to Box Drive.  If this is something you would like to be able to do, I would highly recommend ...

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• France
• 20 octobre 2020 20:51
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Box in finder slowing down internet drastically

Hi Bodong,  Welcome to the Box Community! If you are experiencing the same issue, you may consult or submit a case with our support team to help look at your specific case.  To find the available ...

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• France
• 19 octobre 2020 18:39
• Modifié
• -1 votes

1. Communauté
2. Support Forum
3. Simple Filename search not working

Hi Suddha,  Welcome to the Box Community! Have you checked out the tips and guidelines provided in this article when searching in your Box account? https://support.box.com/hc/en-us/articles/360043...

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• France
• 19 octobre 2020 18:24
• -1 votes

1. Communauté
2. Support Forum
3. Share folders are not visible

Hi Tom,  Welcome to the Box Community! It looks like you have been given a "Shared link" thus to access those shared folders, you would need the link shared to you. If you wish to see the folders i...

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• France
• 5 octobre 2020 16:20
• -1 votes

1. Communauté
2. Support Forum
3. Increasing file upload size limit

Hi Bhakti,  Welcome to the Box Community! The file size limit for uploads to Box varies depending on your account type.  Box do offer a maximum upload limit of up to 32 GB for accounts that are on ...

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• France
• 5 octobre 2020 16:11
• -1 votes

1. Communauté
2. Support Forum
3. Box in finder slowing down internet drastically

Hi Madeleine,  Welcome to the Box Community! If you are using Box Drive to access your Box files in your Finder, there is no option to disable or pause the automatic syncing of you contents to Box....

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• France
• 1 octobre 2020 22:02
• Modifié
• -1 votes

1. Communauté
2. Support Forum
3. Box Drive’s system Extension Failed to load

Hi Michael,  Welcome to the Box Community! Thanks for sharing your use case here. If you are continuously having issues running Box Drive on your computer, I would encourage that you open a support...

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• France
• 28 septembre 2020 21:22
• -1 votes

1. Communauté
2. Support Forum
3. Don't Want to See a Folder - Hide Folder

Hi All,  The " All-new Box Web Experience and Collections" would need to be enabled for you by your Box administrator if you are not seeing this feature in your account. This can be enabled under t...

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• France
• 23 septembre 2020 22:08
• -1 votes