France

1. Communauté
2. Support Forum
3. Box Drive folder location

Hi Mike,  Welcome to the Box Community! Changing the location of Box Drive into an external harddrive is currently not supported as stated in our support article here:  https://support.box.com/hc/...

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• France
• 23 août 2021 19:36
• -3 votes

1. Communauté
2. Support Forum
3. Image previews

Hi Mark,  Welcome to the Box Community! To confirm, are your users using Box Drive to access these images? If yes, this could be due to these limitations: For Windows users: Thumbnails of Box fil...

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• France
• 16 juillet 2021 18:16
• Modifié
• -2 votes

1. Communauté
2. Support Forum
3. MACOS 11.4 BETA (20F5055c) - Box Drive's system extension failed to load.

Hi Everyone,  Welcome to the Box Community! We've received similar reports of some users who recently upgraded their macOS to ver. 11.4 and this was resolved by uninstalling Box Drive > restart you...

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• France
• 27 mai 2021 18:59
• Modifié
• -2 votes

1. Communauté
2. Support Forum
3. Is there a way to permanently hide the sidebar?

Hi  Nancy,  Welcome to the Box Community! At present, there is no way to permanently hide the sidebar in your Box account.   If this is something you would like to be able to do, I would highly re...

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• France
• 11 mai 2021 21:36
• Modifié
• -3 votes

1. Communauté
2. Support Forum
3. downloading a file

Hi Shontel,  Welcome to the Box Community! Sorry to hear about the issue with your download. To make sure that every angle is checked, I will need you to do the following: Try to clear cache and c...

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• France
• 28 avril 2021 19:00
• Modifié
• -2 votes

1. Communauté
2. Support Forum
3. Sharing without login

Hi Steve, Welcome to the Box Community! If you wish to share your Box files to your clients without requiring them to sign up for a Box account, you may create a Shared link with link access set to...

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• France
• 21 avril 2021 20:10
• -3 votes

1. Communauté
2. Support Forum
3. About deleting files

Hi there,  Welcome to the Box Community! Box Tools is an add-on feature that allows you to open and edit files stored in Box. If you are talking about accessing your Box files in your desktop envir...

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• France
• 31 mars 2021 18:44
• -2 votes

1. Communauté
2. Support Forum
3. How to lock down folders?

Hi Laveille,  Welcome to the Box Community! Unfortunately, we don't currently offer the feature you asked about locking down folders to prevent people from accidental moving or deletion.   If this...

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• France
• 26 mars 2021 18:54
• -2 votes

1. Communauté
2. Support Forum
3. Accessing files at box drive through bash shell

Hi Ahmed,  Welcome to the Box Community! When installing Box Drive, your computer must meet the requirements stated in this article: https://support.box.com/hc/en-us/articles/360043697474-Installin...

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• France
• 24 mars 2021 20:07
• -3 votes

1. Communauté
2. Support Forum
3. how can I turn off all the pop-ups telling me what I just did and already know?

Hi Rob,  Welcome to the Box Community! Many thanks for sharing your feedback to us, we definitely want to hear how we else we can improve user experience on Box and we are always appreciative of yo...

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• France
• 23 mars 2021 22:25
• -2 votes