France

1. Communauté
2. Support Forum
3. Incorrect Storage

Hi Patrick,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I...

• Afficher le commentaire
• France
• 21 septembre 2022 19:29
• 0 vote

1. Communauté
2. Support Forum
3. This site has been reported as unsafe Hosted by App.box.com

Hi Raja,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've go...

• Afficher le commentaire
• France
• 21 septembre 2022 19:26
• 0 vote

1. Communauté
2. Support Forum
3. User not receiving account verification email

Hi James, Welcome to the Box Community, I'm happy to help! Has the affected user checked her spam/ junk mail folder? If they already have and still haven't received the confirmation email from Box,...

• Afficher le commentaire
• France
• 21 septembre 2022 19:24
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. transferring photo albums from my iphone to to Box

Hi Debbie,  Welcome to the Box Community, I'm happy to help! Have you checked this article on managing your contents with Box for IOS? https://support.box.com/hc/en-us/articles/360044195633-Manage-...

• Afficher le commentaire
• France
• 21 septembre 2022 19:17
• 0 vote

1. Communauté
2. Support Forum
3. “Saving Unsuccessful” Error

Hi there,  Welcome to the Box Community, I'm happy to help! May we know what specific Box Application you encountered this error with and could you describe your workflow? Are you able to replicate...

• Afficher le commentaire
• France
• 21 septembre 2022 19:08
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. File Sync, Save & Save As issue: Adobe Photoshop

Hi Viper_3,  Welcome to the Box Community, I'm happy to help! This would be something Product Support team can investigate with you and may require specific account information. I see that you alre...

• Afficher le commentaire
• France
• 21 septembre 2022 19:02
• 0 vote

1. Communauté
2. Support Forum
3. Can't see full filename of my documents in web browser

Hi Christopher,  Welcome to the Box Community, I'm happy to help! There should be a divider line like this II between the 'Name" and the "Updated" column header that you can adjust to give more spa...

• Afficher le commentaire
• France
• 21 septembre 2022 18:56
• 0 vote

1. Communauté
2. Support Forum
3. I am unable to view a document that a client shared

Hi Kristin.  Welcome to the Box Community, I'm happy to help! Do you mind providing a screenshot of what you encounter, if you see any sort of error message when you try to view a document being sh...

• Afficher le commentaire
• France
• 21 septembre 2022 18:35
• 0 vote

1. Communauté
2. Support Forum
3. Cannot login to Box Sync

Hi Carolyn,  Welcome to the Box Community, I'm happy to help! Do you mind providing a screenshot of the error that you encounter when you login to the Box Sync app so we can take a closer look? Als...

• Afficher le commentaire
• France
• 21 septembre 2022 18:33
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Shared folder search function

Hi Shane,  Welcome to the Box Community, I'm happy to help! Please be advised that you must have a Box account is order to use the Box search feature. Furthermore, only content that you have access...

• Afficher le commentaire
• France
• 21 septembre 2022 18:26
• 0 vote