AJ

1. Communauté
2. Support Forum
3. Change email

Hi Jim, Welcome to the Box Community!    Login and Email Addresses Here, you'll see your default email address, as well as any additional email addresses you've added to your account. In this sect...

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• AJ
• 20 avril 2022 19:13
• 0 vote

1. Communauté
2. Support Forum
3. Practice Panther Integration

Hi Danielle, Welcome to the Box Community!  Practice Panther is a third party app. We don't have much visibility into their application so I would recommend reaching out to their support since this...

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• AJ
• 20 avril 2022 19:08
• 0 vote

1. Communauté
2. Support Forum
3. All files are gone

Hi Kate, Welcome to the Box Community!  Is the content in your trash? Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the item and the owner of the...

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• AJ
• 19 avril 2022 20:53
• 0 vote

1. Communauté
2. Support Forum
3. pending status

Hi Leah, Welcome to the Box Community!  Did you click on "Accept" in the folder invitation? Are you seeing the folder in your Box account as still pending? If you are not seeing the folder in the a...

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• AJ
• 19 avril 2022 20:50
• 0 vote

1. Communauté
2. Support Forum
3. Upgrade Payment Won't Process

Hi Ester, Welcome to the Box Community!  This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504. You may want to check this article from our Box Produ...

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• AJ
• 19 avril 2022 20:28
• 0 vote

1. Communauté
2. Support Forum
3. Box Folder Gone

Hi there, Welcome to the Box Community!  I suggest that you contact the folder owner to check the status of the folder and the collaboration permissions. This would reflect on this folder sharing i...

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• AJ
• 19 avril 2022 20:16
• 0 vote

1. Communauté
2. Support Forum
3. Unable to see any folder under the study

Hi Pratibha, Welcome to the Box Community!  I suggest that you contact the owner of this folder and ask about your collaboration status since this would show in the owner's folder on the collaborat...

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• AJ
• 19 avril 2022 20:11
• 0 vote

1. Communauté
2. Support Forum
3. upload

Hi, Welcome to the Box Community!  I suggest that you contact Apple Support through https://support.apple.com/contact to assist you further with this concern. Best,  

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• AJ
• 19 avril 2022 19:52
• 0 vote

1. Communauté
2. Support Forum
3. i request refund for service i never used and charged me 3 year wth?????

Hi Wong, Welcome to the Box Community!  I'm sorry to hear about the charges. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504. Best,  

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• AJ
• 19 avril 2022 19:45
• 0 vote

1. Communauté
2. Support Forum
3. Storage space error!

Hi William, Welcome to the Box Community!  I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box ...

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• AJ
• 18 avril 2022 20:21
• 0 vote