AJ

1. Communauté
2. Support Forum
3. Box full even after deleting folders

Hi Loannis, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goi...

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• AJ
• 19 décembre 2022 11:16
• -1 votes

1. Communauté
2. Support Forum
3. Change email address

Hi David, Welcome to the Box Community! I'm happy to help. Here, you'll see your default email address, as well as any additional email addresses you've added to your account. In this section, you ...

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• AJ
• 28 novembre 2022 05:23
• -1 votes

1. Communauté
2. Support Forum
3. Box Sign

Hi Chistopher, Welcome to the Box Community! I'm happy to help. Here is a link where it would guide you to the answers to your questions about Box Sign. https://support.box.com/hc/en-us/search?quer...

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• AJ
• 31 octobre 2022 19:00
• -1 votes

1. Communauté
2. Support Forum
3. Accepting Invite

Hi Kelly, Welcome to the Box Community! I'm happy to help. Please make sure the you are logged in to the correct account and go to the "All Files" page. If the shared folder you are looking for isn...

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• AJ
• 31 octobre 2022 18:35
• -1 votes

1. Communauté
2. Support Forum
3. No invite email to collaborate

Hi Quintin, Welcome to the Box Community! I'm happy to help. This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahe...

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• AJ
• 28 septembre 2022 21:38
• -1 votes

1. Communauté
2. Support Forum
3. I want to disable two-factor authentication

Hi 金子佑紀, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check...

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• AJ
• 7 septembre 2022 14:40
• -1 votes

1. Communauté
2. Support Forum
3. Box is ending the "Updates" feed? Why?

Hi there, Welcome to the Box Community! I’m happy to help. Please refer to this article: https://support.box.com/hc/en-us/articles/6993775865363-Box-will-no-longer-support-the-Updates-feature-as-of...

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• AJ
• 2 septembre 2022 19:18
• -1 votes

1. Communauté
2. Support Forum
3. Practice Panther intergration

Hi Peter, Welcome to the Box Community! I'm happy to help. In this case, I can suggest a clean uninstall/reinstall of Box Sync, after which you can attempt a clean association with Practice Panther...

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• AJ
• 31 août 2022 14:40
• -1 votes

1. Communauté
2. Support Forum
3. Change my name on individual account

Hi Janise, Welcome to the Box Community! I'm happy to help. Please go to your Box account under View Profile> Edit Information> Save Changes. Best,

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• AJ
• 29 août 2022 20:59
• -1 votes

1. Communauté
2. Support Forum
3. Delete account

Hi Jonathan, Welcome to the Box Community! I'm happy to help.   To deactivate your Box account. Please follow the instructions below.   You may delete your Personal Individual account, but you c...

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• AJ
• 3 août 2022 21:18
• -1 votes