AJ

1. Communauté
2. Support Forum
3. please close my account and remove me from all emails

Hi there, Welcome to the Box Community!  I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe r...

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• AJ
• 18 août 2022 22:06
• 0 vote

1. Communauté
2. Support Forum
3. Please close my account and remove me from all mailing lists

Hi John, Welcome to the Box Community! I'm happy to help. If you wish to delete your Box account, you may follow the steps provided in this article: https://support.box.com/hc/en-us/articles/360043...

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• AJ
• 18 août 2022 21:58
• 0 vote

1. Communauté
2. Support Forum
3. Refund

Hi Ernestina, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 1...

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• AJ
• 18 août 2022 21:36
• 0 vote

1. Communauté
2. Support Forum
3. account access

Hi Constanza, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.   Pleas...

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• AJ
• 17 août 2022 20:30
• 0 vote

1. Communauté
2. Support Forum
3. Joining the Folder

Hi Jane, Welcome to the Box Community! I'm happy to help. When a user invites other to collaborate on their folders, those collaborators will have access to the same features available to the folde...

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• AJ
• 17 août 2022 20:22
• 0 vote

1. Communauté
2. Support Forum
3. Random user drops from Permission Groups, Admin Console

Hi Kendra, Welcome to the Box Community! I'm happy to help. I see that we’ve already addressed your request via ticket #2678141.   Please reach out if there’s anything else we can assist with!   Best,

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• AJ
• 17 août 2022 20:03
• 0 vote

1. Communauté
2. Support Forum
3. Can I bulk delete collaborators

Hi Christine, Welcome to the Box Community! I'm happy to help.   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Plea...

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• AJ
• 17 août 2022 19:50
• 0 vote

1. Communauté
2. Support Forum
3. UK box

Hi Claire, Welcome to the Box Community! I'm happy to help. "Box Zones enables organizations to address data residency obligations across multiple geographies, allowing them to raise the bar for ...

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• AJ
• 17 août 2022 19:44
• 0 vote

1. Communauté
2. Support Forum
3. I want to activate a disabled account.

Hi 浮田　剛 , Welcome to the Box Community! I'm happy to help.   It looks like you are using an email from a personal Box account. I suggest that you request again using the email associated with the a...

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• AJ
• 17 août 2022 19:35
• 0 vote

1. Communauté
2. Support Forum
3. Error message "File does not exist"

Hi Joseph, Welcome to the Box Community! I'm happy to help. We don't know what caused this error but what we need to make sure to follow the steps in creating a working shared link by following the...

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• AJ
• 17 août 2022 19:16
• 0 vote