Aira

1. Communauté
2. Support Forum
3. No email to reset password

Hi there,  Welcome to the Box Community!  This concern needs your personal information and I will have to create a ticket for your. One of our Product Support specialist will reach out to you soon....

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• Aira
• 16 mars 2022 02:42
• 0 vote

1. Communauté
2. Support Forum
3. Lost folder - please help

Hi there,  Welcome to the Box Community!  This case should be best addressed by our Product Support. I've gone ahead and created a ticket for, kindly check your Inbox for updates.  Thanks!

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• Aira
• 16 mars 2022 02:32
• 0 vote

1. Communauté
2. Support Forum
3. flies are not available

Hi Cynthia,  Welcome to the Box Community!  Your concern should be best addressed by our Product Support. I've created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 16 mars 2022 00:43
• 0 vote

1. Communauté
2. Support Forum
3. Modify Folder Permissions with BOX CLI

Hi there,  Welcome to the Box Community! I will have to create a ticket for you and kindly check your Inbox for an update from our Product Support. Thanks!

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• Aira
• 15 mars 2022 01:58
• 0 vote

1. Communauté
2. Support Forum
3. All Folders and Files in Box account are gone - how can I ask for Box to restore the files

Hi there,  Welcome to the Box Community!  Please provide the following:  When was the last time you get access to the files? Screenshot of what it looks like on your end? Where are you accessing t...

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• Aira
• 15 mars 2022 00:04
• 0 vote

1. Communauté
2. Support Forum
3. Home Page

Hi there,  Welcome to the Box Community!  From what I can see on my end, you are still under a free account. I would suggest to directly communicate with the user who set up your account as Admin. ...

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• Aira
• 11 mars 2022 01:31
• 0 vote

1. Communauté
2. Support Forum
3. Using Workflows to automate an email notifications to non box users

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I will have to create a ticket for you. Kindly check your Inbox for updates.  Thanks!  

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• Aira
• 11 mars 2022 01:27
• 0 vote

1. Communauté
2. Support Forum
3. Files

Hi there,  Welcome to the Box Community!  If you are referring to a collaborated folder, I would suggest to directly community with the owner of the folder or files.  Thanks!

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• Aira
• 10 mars 2022 06:29
• 0 vote

1. Communauté
2. Support Forum
3. How can manage users' personal folder within our organization?

Hi there,  Welcome to the Box Community!  If the folder is owned by a free user, you can have them share the file to the Admin and set the permission level to Editor. Once you have access as an Edi...

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• Aira
• 10 mars 2022 06:18
• 0 vote

1. Communauté
2. Support Forum
3. Cancel ASAP my trial plus now I'm being charged for 1 year subscription?

Hi Cristina,  Welcome to the Box Community!  I will have to create a ticket so that our Billing team can assist you further.  Thanks!

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• Aira
• 9 mars 2022 04:09
• 0 vote