Aira

1. Communauté
2. Support Forum
3. Missing Files/Folders

Hi there,  Welcome to the Box Community! Please provide us with the following information to help us investigate the issue and locate the missing content:   1. The name(s) of the missing content. 2...

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• Aira
• 30 mars 2023 07:59
• 0 vote

1. Communauté
2. Support Forum
3. Files not appearing offline

Hi there,  Welcome to the Box Community!  For to check, may I have the following: Screenshot of what it looks like on your end How are you saving the files offline What Box app are you using? Is i...

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• Aira
• 30 mars 2023 07:57
• 0 vote

1. Communauté
2. Support Forum
3. Updated "Letter of Undertaking"

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what are you referring to?  Looking forward in assisting you. 

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• Aira
• 30 mars 2023 07:53
• 0 vote

1. Communauté
2. Support Forum
3. I cannot approve my invitation of collaboration

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what it looks like on your end? In the meantime, please try the following:  Use different browser Clear...

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• Aira
• 29 mars 2023 10:04
• 0 vote

1. Communauté
2. Support Forum
3. Change email for individual free account - my primary email has been turned off due to issues on dark web.

Hi there,  Welcome to the Box Community! As per checking, the secondary email was not confirmed yet. Please check your Inbox and confirm the account.  Thanks!

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• Aira
• 29 mars 2023 09:58
• 0 vote

1. Communauté
2. Support Forum
3. The Mac Installation Failed - Contact the software manufacturer for assistance

Hi there, Welcome to the Box Community! May you please provide me this following information to isolate the issue you're having: What is the Operating System running on your machine? Would you be ...

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• Aira
• 29 mars 2023 02:29
• -1 votes

1. Communauté
2. Support Forum
3. BOXdrrive stopped working properly

Hi there, Welcome to the Box Community! In rare instances Box Drive fails to launch. Manually resetting Box Drive can often resolve this. To reset Box Drive on Windows Exit Box Drive (if it is run...

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• Aira
• 28 mars 2023 23:39
• 0 vote

1. Communauté
2. Support Forum
3. Need Solution - Sign NDA to Access a Box.net Folder

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 28 mars 2023 22:53
• 0 vote

1. Communauté
2. Support Forum
3. Redirection fails when accepting invite

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what it looks like on your end? In the meantime, please try to following:  Clear your cached data.  Use...

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• Aira
• 28 mars 2023 10:44
• 0 vote

1. Communauté
2. Support Forum
3. Disable Box at Start Up on a Mac Desktop

Hi there,  Welcome to the Box Community!  We don't have steps to disable the Box Drive start-up on Mac, however you can check this article:  https://www.pcmag.com/how-to/stop-mac-apps-from-launchin...

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• Aira
• 28 mars 2023 04:57
• 0 vote