Aira

1. Communauté
2. Support Forum
3. I have storage used and don't see any files at all

Hi there,  Welcome to the Box Community! We've cleared up the data storage in your account and things should now be working as expected. Let me know if you have any further questions.  

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• Aira
• 31 janvier 2022 01:02
• 0 vote

1. Communauté
2. Support Forum
3. Downgrade due to business merger

Hi  Sharon,  Welcome to the Box Community! This issue would be better address by our Billing team. I've created a ticket for you. Please check your email for updates! Best, 

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• Aira
• 31 janvier 2022 00:59
• 0 vote

1. Communauté
2. Support Forum
3. Viewing images

Hi there,  Welcome to the Box Community! To check, may I please have a screenshot of what are you referring to? To take a screenshot, please follow the step below:  For PC:   Press the ""Prt Scr"""...

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• Aira
• 28 janvier 2022 03:18
• 0 vote

1. Communauté
2. Support Forum
3. Sharing Folders without download options - HELP?

Hi Kim,  Welcome to the Box Community!  Since you are under a Personal Pro account, you only have the following:  Editor: An editor has full read/write access to a folder or file. Once invited to...

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• Aira
• 28 janvier 2022 02:18
• 0 vote

1. Communauté
2. Support Forum
3. I need to access the supply and Logistics evaluation tool.It is not available on Box

Hi Evelyn,  Welcome to the Box Community!  As per checking, we don't have the tools the you are looking for. You can check this article if you are referring to Box Integration: https://support.box....

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• Aira
• 28 janvier 2022 02:12
• 0 vote

1. Communauté
2. Support Forum
3. can't add email address

Hi Neal,  Welcome to the Box Community! This should be better addressed by our Product Support Team. I've created a ticket for you. Please check your email for updates.  Best!

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• Aira
• 28 janvier 2022 00:37
• 0 vote

1. Communauté
2. Support Forum
3. Links not working

Hi Carlos,  Welcome to the Box Community!  For me to check, may I please have the link that you are referring to? Looking forward in assisting you.

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• Aira
• 28 janvier 2022 00:02
• 0 vote

1. Communauté
2. Support Forum
3. Verification of new email

Hi there, Welcome to the Box Community! This issue should be better addressed by our Product Support team. I've created a ticket for you and one of our support will reach out to you soon. Please ch...

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• Aira
• 27 janvier 2022 23:49
• 0 vote

1. Communauté
2. Support Forum
3. Transferred Ownership- CONTENT GONE

Hi Melanie,  Welcome to Box Community! This should be better addressed by our Product team. I'll go ahead and create a ticket for this and rest assured that they'll be in touch with you soon.  Have...

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• Aira
• 27 janvier 2022 05:24
• 0 vote

1. Communauté
2. Support Forum
3. Can't Submit Ticket: Trying to add a deactivated user

Hi there,  Welcome to Box Community!  I would strongly suggest to let the owner of the account reach out to us directly so we provide steps on how to reactivate the account.  Have a great day!

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• Aira
• 27 janvier 2022 05:15
• 0 vote