Aira

1. Communauté
2. Support Forum
3. can't add email address

Hi Neal,  Welcome to the Box Community! This should be better addressed by our Product Support Team. I've created a ticket for you. Please check your email for updates.  Best!

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• Aira
• 28 janvier 2022 00:37
• 0 vote

1. Communauté
2. Support Forum
3. Links not working

Hi Carlos,  Welcome to the Box Community!  For me to check, may I please have the link that you are referring to? Looking forward in assisting you.

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• Aira
• 28 janvier 2022 00:02
• 0 vote

1. Communauté
2. Support Forum
3. Verification of new email

Hi there, Welcome to the Box Community! This issue should be better addressed by our Product Support team. I've created a ticket for you and one of our support will reach out to you soon. Please ch...

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• Aira
• 27 janvier 2022 23:49
• 0 vote

1. Communauté
2. Support Forum
3. Transferred Ownership- CONTENT GONE

Hi Melanie,  Welcome to Box Community! This should be better addressed by our Product team. I'll go ahead and create a ticket for this and rest assured that they'll be in touch with you soon.  Have...

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• Aira
• 27 janvier 2022 05:24
• 0 vote

1. Communauté
2. Support Forum
3. Can't Submit Ticket: Trying to add a deactivated user

Hi there,  Welcome to Box Community!  I would strongly suggest to let the owner of the account reach out to us directly so we provide steps on how to reactivate the account.  Have a great day!

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• Aira
• 27 janvier 2022 05:15
• 0 vote

1. Communauté
2. Support Forum
3. storage quota reset

Hi there,  Welcome to Box Community! We've cleared up the data storage in your account and things should now be working as expected. Let me know if you have any further questions.  

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• Aira
• 27 janvier 2022 04:07
• 0 vote

1. Communauté
2. Support Forum
3. Box corrupting files

Hi there,  Welcome to the Box Community! To check, may I please have a screenshot of what it looks like on your end? Does it happen to other machine? What OS and version are you into? Looking forwa...

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• Aira
• 27 janvier 2022 03:34
• 0 vote

1. Communauté
2. Support Forum
3. Installation Error

Hi Amanda,  Welcome to Box Community! This issue would be best addressed by our Product Support. I've gone ahead and created a ticket for you so that an associate can work directly with you on this...

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• Aira
• 27 janvier 2022 00:36
• 0 vote

1. Communauté
2. Support Forum
3. Adding another email throwing an error

Hi Sanchit,  Welcome to Box Community!  This would be best address by our Product Support team. They'll be in touch with you soon, please check your email for updates. Best!

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• Aira
• 26 janvier 2022 23:39
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect space

Hi Drew,  Welcome to Box Community! We've cleared up the data storage in your account and things should now be working as expected. Let me know if you have any further questions.

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• Aira
• 26 janvier 2022 02:49
• 0 vote