Folders shared with me not showing up in sync

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Ohad Hershkovitz

• 2022年10月04日 07:58

My lawyer has shared a Box with me. I have installed Box Sync but all I see in the synced folder is the "Get started with Box" pdf, none of the other folders/files have been downloaded in the sync. Why not?

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  AJ

  • 2022年10月04日 22:38

  Hi there,

  Welcome to the Box Community! I’m happy to help.

  I suggest that you check this link from our Box Product Support page and follow the steps in syncing files.

  https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync

  Best,

   

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