Excel file is empty

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Dennis Powell

• 2022年10月06日 07:38

Since a few days ago my excel file now opens with nothing in it.

At the bottom left hand side of the Excel window it says "Accessibility  Investigate"

Also there is nothing in Version History.

Could someone explain what this all means and how to fix it.

Thank You

Dennis 

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  France

  • 2022年10月07日 19:24

  Hi Dennis, 

  Welcome to the Box Community, I'm happy to help!

  The message that you encounter  "Accessibility  Investigate" seems more on an issue with MS excel rather than on Box upon checking.

  I found the following Microsoft Support articles that may help you resolve this issue:

  • https://support.microsoft.com/en-us/office/rules-for-the-accessibility-checker-651e08f2-0fc3-4e10-aaca-74b4a67101c1 
  • https://answers.microsoft.com/en-us/outlook_com/forum/all/how-do-i-disable-review-accessibility-issues/522c1d86-3962-42d9-a675-004383cb1a55

  Should you need further assistance, please reach out to Microsoft support for further troubleshooting tips.

  Thanks for reaching out and let us know how else we can help!

  All the Best, 

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