Need to cancel

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Doug Klein

• 2022年10月12日 17:49

Was on a trial and now tagged with an over $500 charge though I thought I cancelled in time.  How do I take care of this please

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  France

  • 2022年10月12日 20:13

  Hi Doug,

  Welcome to the Box Community, I'm happy to help!

  This would be better discussed with a member of Box Cancellations team and may require specific account information.  

  It seems you already have an open ticket for this issue with Cancellations team, please continue working with them and check your email for updates.

  Thanks for your patience and please comeback and let us know how it goes.

  All the Best, 

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