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Benjamin Schieken

• 2022年10月15日 00:01

I was prompted to update Box.  When I did, it said it updated successfully.  Then later it said it failed and prompted me to send logs to Box.  Then I received a popup w the Title text. Please advise. 

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  France

  • 2022年10月17日 18:09

  Hi Benjamin, 

  Welcome to the Box Community, I'm happy to help!

  Please try to "Manually reset Box Drive" on your device to resolve this issue.

  You may follow the steps in this article: https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Basics 

  Let us know how it goes and if you have questions!

  All the Best, 

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