Incorrect Storage Space

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Katie Kao

• 2022年10月18日 15:15

I have deleted many large folders but my storage is still saying 9GB/10BG used. You have already ran the script to update the storage but it is still saying the same. Is there a way to tell me which folders are taking up space? 

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  France

  • 2022年10月18日 19:54
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  Hi Katie, 

  Welcome to the Box Community, I'm happy to help!

  I've ran the script again for your account to recount all of the files and how much storage is being used in your Box.

  Furthermore, you can see the total size of each folder in your account if you open them in Box.com and look in the "Details" tab found on the right-side menu of the folder.

  Feel free to write back in if you have any questions for me!

  Best regards,

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