Old email not accessable

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Vicki Saunders

• 2022年10月31日 16:55

when our account was created it used an email that we dont have anymore, the company was bought out and cannot login to this email to update users. 

Can someone call me now 2252160430

 

Thanks, 

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• 

  France

  • 2022年10月31日 21:00

  Hi Vicki, 

  Welcome to the Box Community, I'm happy to help!

  This will require some account specific information to address, so I've submitted a case to Box Support on your behalf.

  You should be receiving an email confirmation shortly. Kindly check your email for details.

  All the Best, 

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