cannot add external email to relay notification

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Teri, Anthony S.

• 2022年11月02日 20:18

created a workflow, for a file event when new files are uploaded to send an email.  Can add an internal box user, but when I try to add an external email address that user never gets the alert.  if I only add the external user it will not allow me to activate.  It says all fields must be completed.  

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  Aira

  • 2022年11月03日 02:23

  Hi there,

  Welcome to the Box Community. I am happy to help! 

  This issue should be best address addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for update. 

  Thanks!

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